Beverly Littleton
Chicago,IL
Summary
Accomplished Security Officer with a proven track record at Allied Universal Security Services, adept in surveillance and superior customer service. Expert in conflict de-escalation and emergency response, significantly enhancing safety and guest satisfaction. Skilled in patrolling and report writing, consistently exceeding security objectives. Trained in first aid and CPR, ensuring comprehensive site safety.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Chicago, IL
10.2022 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company by foot.
Security Officer
Titan Security
Chicago, IL
05.2023 - 11.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Retail Sales Associate
Walmart
Chicago, IL
10.2020 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Education
Diploma - Massage Therapy
Everest College
Bedford Park IL06.2013
High School Equivalent - Adult Education
Kennedy King College
Chicago, IL06.2006
Skills
- Report writing
- General security
- Superior customer service
- Surveillance
- Conflict de-escalation
- First aid and CPR certified
- Patrolling
Timeline
Security Officer
Titan Security
05.2023 - 11.2023
Security Officer
Allied Universal Security Services
10.2022 - 04.2024
Retail Sales Associate
Walmart
10.2020 - 06.2022
Diploma - Massage Therapy
Everest College
High School Equivalent - Adult Education
Kennedy King College