Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marlene Sanchez Rojas

Peoria,AZ

Summary

Dedicated and detail-oriented professional with leadership experience in fast-paced environments. Proven ability to enhance customer satisfaction, streamline operations, and foster a collaborative team culture. Strong problem-solving skills, cash handling expertise, and a commitment to delivering exceptional service.

Overview

4
4
years of professional experience

Work History

Team Leader

Jack in the Box
Phoenix, USA
01.2021 - Current
  • Supervise and support team members to maintain efficient daily operations
  • Manage cash handling, register operations, and financial reporting with accuracy
  • Resolve customer concerns promptly to enhance satisfaction and loyalty
  • Ensure compliance with health, safety, and company regulations

Team Member

North Pole Experience
Flagstaff, USA
10.2024 - 12.2024
  • Engaged with guests in themed roles to create an immersive holiday experience
  • Assisted families with inquiries, ensuring a joyful and memorable visit
  • Maintained event organization and managed crowd flow efficiently
  • Contributed to event setup, cleanup, and overall festive atmosphere

Education

Bachelor of Science - Accounting

Northern Arizona University
Flagstaff, AZ
05.2026

Skills

  • Customer service excellence
  • Team leadership & collaboration
  • Problem-solving & decision-making
  • Cash handling & financial accuracy
  • Attention to detail
  • Adaptability in fast-paced environments

Languages

  • English, Native/Bilingual
  • Spanish, Native/Bilingual

Timeline

Team Member

North Pole Experience
10.2024 - 12.2024

Team Leader

Jack in the Box
01.2021 - Current

Bachelor of Science - Accounting

Northern Arizona University

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Marlene Sanchez Rojas