Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Jasmine Serrano

Perry,GA

Summary

A little about me, I am a person who enjoys working with others. And gaining new knowledge about different cultures and techniques. I'm an open book. And what I can offer you is a person who's always on time, team player, committed to making sure my work ethics are met. I'm also well groomed.

Overview

8
8
years of professional experience

Work History

Team Leader

Walmart
Boyden, IA
05.2024 - 06.2025
  • Led team in daily operations, ensuring compliance with company policies and safety regulations.
  • Mentored staff to enhance performance and foster teamwork within department.
  • Implemented process improvements that increased efficiency and reduced operational costs.
  • Conducted regular training sessions on inventory management systems for new employees.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Cake Decorator

Dunkin' Donuts
02.2022 - 10.2022
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries
  • Organized supplies to ensure efficient workflow during cake decorating process
  • Mixed colors and flavors of frosting to create desired aesthetic effects on cakes
  • Monitored inventory levels of baking supplies and alerted management when restocking was necessary
  • Ensured all tools were sanitized prior to beginning each project
  • Cleaned work area after completing each project for sanitation purposes.

Manager

McDonald's
08.2021 - 07.2022
  • Developed and implemented strategies to increase customer satisfaction and loyalty
  • Created monthly reports for senior management summarizing operational performance metrics
  • Coached, mentored and trained team members in order to improve their job performance
  • Provided leadership during times of organizational change or crisis situations
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Cake Decorator

Baskin Robins
08.2021 - 06.2022
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries
  • Organized supplies to ensure efficient workflow during cake decorating process
  • Mixed colors and flavors of frosting to create desired aesthetic effects on cakes
  • Formulated designs based on customer specifications
  • Prepared buttercream icing for use in cake decoration projects
  • Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits
  • Troubleshot any issues that arose during the cake decorating process
  • Assisted customers in selecting appropriate cake designs for their events
  • Monitored inventory levels of baking supplies and alerted management when restocking was necessary
  • Ensured all tools were sanitized prior to beginning each project.

Cook

Sodexo Inc.
04.2017 - 12.2021
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly
  • Adhered to food safety standards when storing and preparing foods
  • Cleaned kitchen equipment, surfaces, utensils and dishes
  • Checked quality of ingredients before use in order to ensure freshness
  • Ensured that all food was cooked at the correct temperature and stored correctly
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers
  • Assisted in developing new recipes or modifying existing ones for better taste or efficiency
  • Organized storage areas for efficient usage of space
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.

Education

Medical Assistant -

Wichita Area Technical College
Wichita, KS

Certificate in Medical Assistant -

UEI College-garden Grove
Garden Grove, CA
03.2024

High School Diploma -

Thomas Jefferson High School
Brooklyn, NY
06.2004

Skills

  • Food Handling Safety
  • Cake Decoration
  • Knowledge of Raw Materials
  • Quality Control
  • Food Production
  • Design Techniques
  • Product Inspection
  • Icing Preparation
  • Glazing and Icing Application
  • Food Safety
  • Color Mixing Skills
  • Stock Rotation
  • Icings and Fondant
  • Production and Processing
  • Icing Techniques
  • Baking Machinery
  • Customer Service Excellence
  • Airbrushing Techniques
  • Buttercream Mastery
  • Wedding Cake Design
  • Custom Cake Consultations
  • Food Safety Compliance
  • Themed Cake Creation
  • Kitchen Safety
  • Customer Service
  • Order Taking
  • Cake Decorating

Education

true

Timeline

Team Leader

Walmart
05.2024 - 06.2025

Cake Decorator

Dunkin' Donuts
02.2022 - 10.2022

Manager

McDonald's
08.2021 - 07.2022

Cake Decorator

Baskin Robins
08.2021 - 06.2022

Cook

Sodexo Inc.
04.2017 - 12.2021

Medical Assistant -

Wichita Area Technical College

Certificate in Medical Assistant -

UEI College-garden Grove

High School Diploma -

Thomas Jefferson High School