Jasmine Serrano
Perry,GA
Summary
A little about me, I am a person who enjoys working with others. And gaining new knowledge about different cultures and techniques. I'm an open book. And what I can offer you is a person who's always on time, team player, committed to making sure my work ethics are met. I'm also well groomed.
Overview
8
8
years of professional experience
Work History
Team Leader
Walmart
Boyden, IA
05.2024 - 06.2025
- Led team in daily operations, ensuring compliance with company policies and safety regulations.
- Mentored staff to enhance performance and foster teamwork within department.
- Implemented process improvements that increased efficiency and reduced operational costs.
- Conducted regular training sessions on inventory management systems for new employees.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Cake Decorator
Dunkin' Donuts
02.2022 - 10.2022
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries
- Organized supplies to ensure efficient workflow during cake decorating process
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary
- Ensured all tools were sanitized prior to beginning each project
- Cleaned work area after completing each project for sanitation purposes.
Manager
McDonald's
08.2021 - 07.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Created monthly reports for senior management summarizing operational performance metrics
- Coached, mentored and trained team members in order to improve their job performance
- Provided leadership during times of organizational change or crisis situations
- Enforced customer service standards and resolved customer problems to uphold quality service.
Cake Decorator
Baskin Robins
08.2021 - 06.2022
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries
- Organized supplies to ensure efficient workflow during cake decorating process
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes
- Formulated designs based on customer specifications
- Prepared buttercream icing for use in cake decoration projects
- Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits
- Troubleshot any issues that arose during the cake decorating process
- Assisted customers in selecting appropriate cake designs for their events
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary
- Ensured all tools were sanitized prior to beginning each project.
Cook
Sodexo Inc.
04.2017 - 12.2021
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly
- Adhered to food safety standards when storing and preparing foods
- Cleaned kitchen equipment, surfaces, utensils and dishes
- Checked quality of ingredients before use in order to ensure freshness
- Ensured that all food was cooked at the correct temperature and stored correctly
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers
- Assisted in developing new recipes or modifying existing ones for better taste or efficiency
- Organized storage areas for efficient usage of space
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Education
Medical Assistant -
Wichita Area Technical College
Wichita, KSCertificate in Medical Assistant -
UEI College-garden Grove
Garden Grove, CA03.2024
High School Diploma -
Thomas Jefferson High School
Brooklyn, NY06.2004
Skills
- Food Handling Safety
- Cake Decoration
- Knowledge of Raw Materials
- Quality Control
- Food Production
- Design Techniques
- Product Inspection
- Icing Preparation
- Glazing and Icing Application
- Food Safety
- Color Mixing Skills
- Stock Rotation
- Icings and Fondant
- Production and Processing
- Icing Techniques
- Baking Machinery
- Customer Service Excellence
- Airbrushing Techniques
- Buttercream Mastery
- Wedding Cake Design
- Custom Cake Consultations
- Food Safety Compliance
- Themed Cake Creation
- Kitchen Safety
- Customer Service
- Order Taking
- Cake Decorating
Education
true
Timeline
Team Leader
Walmart
05.2024 - 06.2025
Cake Decorator
Dunkin' Donuts
02.2022 - 10.2022
Manager
McDonald's
08.2021 - 07.2022
Cake Decorator
Baskin Robins
08.2021 - 06.2022
Cook
Sodexo Inc.
04.2017 - 12.2021
Medical Assistant -
Wichita Area Technical College
Certificate in Medical Assistant -
UEI College-garden Grove
High School Diploma -
Thomas Jefferson High School