Martha Sabrina Alatorre
San Antonio,TX
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Discerning Human Resources Manager with [Number] years of experience promoting productive communication and coordination across organizations. Specializing in [Area of expertise] and [Area of expertise]. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Overview
19
19
years of professional experience
Work History
Human Resources Manager
Human Resource Department
Mexico City, Mexico
10.2008 - 02.2016
- Recruiting personal for sales
- manage the sales force
- increasing sales
- organization of the team sales
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Financial Analyst
Enlace
Mexico City, Mexico
04.2007 - 06.2009
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
- Reviewed financial reports and streamlined operations to increase productivity and company profits.
- Managed, tracked and monitored financial updates, watch lists and insurance files.
- Handled internal and external inquiries and complaints submitted by accounts payable clerk, finance director and other department heads, providing outstanding customer service when resolving issues.
- Supported financial transactions and investment details by preparing supporting transactions.
- Advised clients on capitalization amounts, sources or timing.
Sales Representative
Selesta
Mexico City, Mexico
09.2004 - 06.2008
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
Financial Advisor
Selesta
Mexico, Mexico
04.1999 - 09.2001
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
- Worked with clients to support understanding of rationale and details of financial strategies.
Financial Advisor
BBVA
Mexico City, Mexico
06.1995 - 03.1999
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Capitalized on gaps in market and reached out personally to onboard new clients, process transfer paperwork and set up new accounts.
Education
Associate of Arts - Le Cordon Bleu
Universidad Anahuac
03.2013
BBA - Relaciones internacionales
UDLA
Mexico 06.1998
Skills
- Chef
- Spanish
- Organizational Skills
- Concrete Finishing
- Direct Sales
- Certifications and Licenses
- International relations degree
- Present
- Hiring and Firing
- Financial Management
- Negotiation Tactics
- Project Management
- Human Resources Allocation
- Social Perceptiveness
- Judgment and Decision-Making
- Human Capital Management (HCM)
- Company Organization
Additional Information
- 525510688360 , Authorized to work in the US for any employer
Timeline
Human Resources Manager
Human Resource Department
10.2008 - 02.2016
Financial Analyst
Enlace
04.2007 - 06.2009
Sales Representative
Selesta
09.2004 - 06.2008
Financial Advisor
Selesta
04.1999 - 09.2001
Financial Advisor
BBVA
06.1995 - 03.1999
Associate of Arts - Le Cordon Bleu
Universidad Anahuac
BBA - Relaciones internacionales
UDLA
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