Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Camporini

Summary

Professional experience has provided me with valuable opportunities to excel in various areas such as data analysis, project management, and software implementation, employing the Agile methodology.

I possess extensive expertise in utilizing SQL queries for proficient database management and reporting across multiple ERP systems, as well as being the primary user trainer. In Bistrack, I have successfully established comprehensive processes and procedures that are used across all departments.

As desktop support and system admin, I have hands-on experience with Microsoft products, including Active Directory, operating systems, and servers managing system administration and hardware effectively.

Overview

19
19
years of professional experience

Work History

IT Operations Manager / Systems Administrator

Blue Ridge Lumber Company
12.2018 - Current

Direct oversight of the entire IT Department with total ownership over technology implementation, project management, and vendor management for a multisite building supplier that encompasses 8 sites. Oversaw the growth from 5 to 7 sites in
2022 and added an 8th retail location and a saw mill in 2023.
•Implemented and managed company change to Epicor Bistrack from Epicor Eagle system and added 2 stores from ECI Spruce
•From Spruce system, completed data conversion (match, add, and abandon) of 18,000 unique products into system via Excel and SQL queries in 4 weeks
•Implemented/managed Epicor transition at acquired 8th retail location into system, including adding and joining an additional 16,000 items, as well as attached Saw Mill
•Championed training for over 100 users in Epicor Bistrack and established most processes
•Created SQL Queries used in Epicor Smartviews, Reports, Cubes, Templates, and other formats
•Helped bolster growth of over 65% in sales, raised GP, Turns, and GMROI in under 4 years partially through accurate reporting and cleansing Epicor Bistrack product, AR, and AP data
•Oversight and execution of change in providers of VOiP, e-mail host, and payment to fix infrastructure problems, and provided cost savings of almost 50% across company
•Responsible for the day-to-day operation of all networks in addition to maintaining network and system security
•Maintained all aspects of Epicor Bistrack data including permissions, users, computers, product, and all other system options
•Technical support (in person and remote), analyze, configure, and deploy all hardware and software

Broadband Technician

Altice Technical Services
09.2013 - 12.2018
  • Installation and troubleshooting for business hosted voice, PoE switches, SIP trunk, and static modems and routers
  • Troubleshoot service issues/improve product quality with service equipment through the use of advanced digital field meter and diagnostic equipment

IT Support / Sales

Blue Ridge Lumber Co.
05.2004 - 09.2013
  • Worked directly with Epicor and other vendors as the on-site liaison, and smart hands, for networking, hardware, and software support
  • Set up all new computers, printers, and smart devices, as well as installing proper applications, software, performed all updates/maintenance, and configure users permissions, logins, and e-mail
  • Sales, Purchasing, Receiving, and Inventory Control at 2 locations

Education

Associate of Science - Information Technology Management

Rasmussen University
Bloomington, MN
06.2019

Skills

  • Data Analysis
  • Project Management
  • Software Implementation
  • Agile methodology
  • SQL queries
  • Database Management and Reporting
  • Epicor ERP Systems (Bistrack and Eagle)
  • User Trainer (Bistrack)
  • Desktop Support
  • System Adminstration
  • Microsoft Active Directory
  • Microsoft OS and Office

Timeline

IT Operations Manager / Systems Administrator

Blue Ridge Lumber Company
12.2018 - Current

Broadband Technician

Altice Technical Services
09.2013 - 12.2018

IT Support / Sales

Blue Ridge Lumber Co.
05.2004 - 09.2013

Associate of Science - Information Technology Management

Rasmussen University
Jeffrey Camporini