Marissa Crandall
Fountain,CO
Summary
Hard worker who brings top-notch abilities in reception and clinical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Striving for a positive change to enhance professional skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
NorthCare ASC
04.2023 - Current
- Maintained a sterile environment in the operating room, minimizing risk of infection and promoting patient wellbeing.
- Assisted in various outpatient surgical procedures, demonstrating versatility and adaptability within the role.
- Educated patients on post-surgical self-care techniques to facilitate successful recoveries at home without complications.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
Medical Assistant/Receptionist
Iron Horse Pediatrics
03.2018 - 06.2022
- Coordinated 6 doctor schedules and patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Enhanced office productivity by handling high volume of callers per day.
- Helped patients complete necessary medical forms and documentation.
- Transcribed at least 100 phone messages and relayed to appropriate personnel.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Dental Office Receptionist
Comfort Dental Braces
11.2016 - 02.2018
- Helped patients complete necessary medical forms and documentation.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Nanny
Self
01.2014 - 08.2015
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
Education
Associate of Applied Science - Medical Assisting
Pikes Peak Community College
Colorado Springs, CO01.2018
Skills
- Medical Report Preparation
- Problem Solving
- CPR Certified
- Verbal and Written Communication
- Organization and Time Management
- Appointment Scheduling
- HIPAA Compliance
- Scheduling Tests and Procedures
- Current Medical Assistant Certification
- EHR Software
- Compassion and Empathy
- Sterilization procedures
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
NorthCare ASC
04.2023 - Current
Medical Assistant/Receptionist
Iron Horse Pediatrics
03.2018 - 06.2022
Dental Office Receptionist
Comfort Dental Braces
11.2016 - 02.2018
Nanny
Self
01.2014 - 08.2015
Associate of Applied Science - Medical Assisting
Pikes Peak Community College