Yuliia Usata
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Overview
14
14
years of professional experience
2027
2027
years of post-secondary education
Work History
Receptionist Administrator
Beautylish
Key Biscayne
11.2024 - 12.2025
- Managed appointment schedules using Beautylish's scheduling software efficiently.
- Answered phone calls promptly and directed inquiries to appropriate departments.
- Assisted in maintaining office supplies inventory and placing orders as needed.
- Coordinated client follow-ups to enhance customer service experience consistently.
- Organized and maintained client files in compliance with company standards.
- Supported team members with administrative tasks to streamline daily operations.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Sales Representative
Odessa pearl
Odessa
03.2021 - 01.2022
- Developed strong customer relationships through effective communication and product knowledge.
- Managed inventory levels to ensure availability of popular products at all times.
- Collaborated with team members to create engaging in-store promotions and displays.
- Trained new sales associates on company policies and effective sales techniques.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products or services.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
- Researched competitors' products, prices, and sales techniques.
Administrative Assistant
Mozarts
Odessa
02.2012 - 03.2014
- Managed scheduling and calendar coordination for executive team.
- Assisted in preparing reports and presentations for internal meetings.
- Organized office supplies and maintained inventory levels efficiently.
- Facilitated communication between departments to enhance collaboration.
- Implemented filing systems to improve document retrieval processes.
- Handled incoming correspondence and directed inquiries to appropriate personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
Sales Academy
Odessa, UkraneSkills
- Customer service
- Office administration
- Team collaboration
- Scheduling management
Fast learning
Timeline
Receptionist Administrator
Beautylish
11.2024 - 12.2025
Sales Representative
Odessa pearl
03.2021 - 01.2022
Administrative Assistant
Mozarts
02.2012 - 03.2014
Sales Academy