Ethan Roberts
Athens,GA
Summary
Pursuing a degree in Risk Management and Insurance has fueled an eagerness to engage with the professional sector and secure hands-on experience. A passion for the analytical aspects of this subject is apparent and is a distinct strength. Exhibits a proven ability to tackle challenges and forge solutions alongside coworkers and clients. The objective is to leverage and enhance skills gained through prior work experiences, with an emphasis on continued learning and development.
Overview
2
2
years of professional experience
Work History
Shift Leader
Willy's Mexicana Grill
08.2021 - 11.2022
- Increased focus on customer relations leading to 20% improvment in online rating
- Adhered to operational and safety-related policies which resulted in 99 rating from Georgia DOH
- Led onboarding and training programs for new employees leading to 7 new hires.
Claims Processor
Liberty Furniture Inc.
05.2021 - 08.2021
- Reduced day over day customer claim's waitlist by 90%
- Used excel and in house software to compile information on logistics and order status'
- Worked as part of one team which facilitated the pivot towards ecommerce
- Communicated with factory to clarify information for incomplete documents and rectify logistical errors.
Education
Risk Management and Insurance -
University of Georgia
Athens, GA01.2023
Skills
- Advanced Property and Liability Insurance
- Corporate Risk Management
- Microsoft Excel
- Expert in customer relations and support
- Ethical Decision Making
- Strong Writing Acumen
Involvement
- UGA Rowing Varsity Team
- UGA Chess Club Member
- Volunteer for ATC (Appalachian Trail Conservatory)
Projects
Risk Management Practices Audit, Contributing Member, 2022. Worked with Athens PT to create a comprehensive risk assessment for their business.
Timeline
Shift Leader
Willy's Mexicana Grill
08.2021 - 11.2022
Claims Processor
Liberty Furniture Inc.
05.2021 - 08.2021
Risk Management and Insurance -
University of Georgia
Similar Profiles
Christian LeeChristian Lee
Cashier at Willy's Mexicana GrillCashier at Willy's Mexicana Grill
Judi BaderJudi Bader
Sr. Director, Culture, Learning and Development at Willy's Mexicana GrillSr. Director, Culture, Learning and Development at Willy's Mexicana Grill
MARTHA JUAREZ-PHILLIPSMARTHA JUAREZ-PHILLIPS
HR Generalist at WILLY'S MEXICANA GRILLHR Generalist at WILLY'S MEXICANA GRILL