Kathlene Anderson
Data Analyst
Garden City,NY
Summary
Analytical professional with a background in healthcare operations and data-driven decision-making. Experienced in leveraging Excel, SQL, R, and Tableau to clean, analyze, and visualize complex datasets. Proven ability to translate insights into actionable strategies that improve operational efficiency, patient flow, and business performance. Adept at KPI tracking, data validation, and cross-functional collaboration in high-volume environments.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Mount Sinai Health System
09.2024 - Current
- Maintained and governed a centralized client data system in Excel to support reporting accuracy, compliance requirements, and operational analysis; conducted routine data audits to ensure 98%+ data integrity.
- Analyzed scheduling and client flow data to identify trends impacting operational efficiency and service delivery in a high-volume healthcare environment.
Analyst
Greater Long Island Dental
01.2022 - 09.2024
- Analyzed scheduling and client flow data to identify trends impacting operational efficiency and service delivery in a high-volume healthcare environment.
- Analyzed patient and revenue data to identify trends, performance gaps, and underutilized demographics; translated findings into data-driven strategies that increased client volume by 1.6%.
- Prepared recurring and ad hoc reports to support leadership decision-making, operational planning, and performance tracking.
Education
Bachelor of Science - Computer Programming And Information Systems
SUNY, Farmingdale
Farmingdale, NYSkills
Professional: Analytical thinking and problem-solving Data-driven decision support Cross-functional collaboration Independent judgment and prioritization High attention to detail and data accuracy Strong organizational and time-management skills Ability to manage deadlines and ad hoc reporting requests
Technical: Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP) Reporting and dashboard preparation Budgeting and forecasting support Data mining and trend analysis KPI tracking and performance metrics Cost optimization and revenue analysis CRM systems
Timeline
Medical Receptionist
Mount Sinai Health System
09.2024 - Current
Analyst
Greater Long Island Dental
01.2022 - 09.2024
Bachelor of Science - Computer Programming And Information Systems
SUNY, Farmingdale