Summary
Overview
Work History
Education
Skills
Avid action figure, vintage game collector
Timeline
Generic

Daniel Payan

El Monte,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Accomplished Lead Field Service Technician with a robust history at Toyota Material Handling Solutions, excelling in lp, electrical, and customer service. Proven expertise in diagnostic testing and fostering client relationships, ensuring high-quality outcomes and minimized downtime. Demonstrated leadership in implementing quality, safety and professional processes, achieving superior customer satisfaction.

very versatile skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Overview

12
12
years of professional experience

Work History

Lead Field Service Technician

Toyota Material Handling Solutions
12.2015 - Current


  • Provided training to junior technicians on safe practices on a verity of heavy machinery including but not limited to forklifts, bailers, scissor and boom lifts.
  • Conducted thorough pre-and post-project evaluations, maintenance audits, safety inspections, ensuring all work met or exceeded quality standards.
  • Fostered strong relationships with clients, office personnel, within and out of company to ensure high-quality workman ship.
  • Troubleshot complex mechanical and electrical issues on client equipment promptly, minimizing downtime and allowing for swift return to service

Road Service Technician

Toyota Material Handling Solutions
12.2013 - 12.2015
  • Minimized downtime for fleet clients through rapid diagnosis, repair, or replacement of faulty components as necessary.
  • Kept up-to-date with industry advancements through ongoing professional development opportunities such as workshops and seminars.
  • Managed workload effectively by multitasking, prioritizing tasks and delegating when necessary to optimize productivity and customer satisfaction.
  • Developed strong relationships with customers through clear communication and excellent problem-solving skills.

Quality Control Technician

Toyota Material Handling Solutions
03.2012 - 11.2013
  • Inspected outgoing shop repairs and new finished products to verify quality and insure customer satisfaction while meeting safety requirements.
  • Reduced customer complaints by proactively addressing potential issues before products left the facility.
  • Developed and implemented quality control processes to meet product standards.
  • Reported problems and concerns to management.

Education

High School Diploma -

Arroyo High School
El Monte, CA
06.2003

Skills

  • Field Repairs
  • Electrical Systems
  • System Installation
  • Diagnostic Testing
  • Mechanical Aptitude
  • Customer Service
  • Team Supervision
  • Training and mentoring

Avid action figure, vintage game collector

Just about any hobby, has a community that surrounds it - and people outside of it don't understand it.

When I was a kid back in the 90s, it bound on me that there could come a day when I was no longer interested in games and action figures, I believe day would probably mark the end of me being a kid at heart. Fortunately, that day has yet to come, and doubt it ever will. That's something I'm proud of. Though I am a responsible, I  have gone through many tests of character through the years, its the hunt that gives me joy collecting games and action figures.

Timeline

Lead Field Service Technician

Toyota Material Handling Solutions
12.2015 - Current

Road Service Technician

Toyota Material Handling Solutions
12.2013 - 12.2015

Quality Control Technician

Toyota Material Handling Solutions
03.2012 - 11.2013

High School Diploma -

Arroyo High School
Daniel Payan