HASSAN K. KHANAFER
DEARBORN HEIGHTS
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds.
Overview
20
20
years of professional experience
Work History
Gas Station Owner
Gas Station Owner Second Time
Eastpointe
04.2014 - 11.2025
- Managed both the business and the physical operations of a fuel, retail location and adherence to strict safety regulations.
- Oversaw daily revenue and multiple bank accounts, managing a daily turnover of over $10,000.
- Increased monthly fuel sales by 10% through the implementation of new loyalty programs and promotional strategies.
- Recruited, hired, and trained a team of 10+ employees in compliance with corporate standards and safety protocols.
- Reduced annual shrinkage by 25% by implementing a high-accuracy automated inventory tracking system.
- Business Management Technical, Operational Budgeting Financial Reporting, POS System Operation (Ruby by VeriFone), Vendor & Supplier Coordination, Fuel Level Monitoring, Supply Logistics, Staff Scheduling & Payroll, OSHA Safety Standards & Hazard Prevention, Customer Conflict Resolution, Inventory Management Software.
- Conducted performance reviews for employees on a regular basis.
- Mitigated business risks by working closely with staff members and assessing performance.
- Managed daily operations of gas station, ensuring smooth workflow.
- Supervised staff to maintain high levels of customer service.
- Implemented inventory controls to track fuel and merchandise levels.
Gas Station Owner
Gas Station Owner First Time
Warren
04.2010 - 08.2014
- Managed daily operations of gas station, ensuring smooth workflow.
- Supervised staff to maintain high levels of customer service.
- Implemented inventory controls to track fuel and merchandise levels.
- Conducted regular safety inspections to ensure compliance with regulations.
- Developed marketing strategies to attract local customers and increase sales.
- Trained new employees on operational procedures and customer service standards.
- Coordinated maintenance schedules for pumps and equipment efficiency.
- Handled financial transactions and managed cash flow effectively.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Inventory and Vendor Supplier Coordinator
Bazzi Family
01.2006 - 01.2010
- Worked for Bazzi Family in the Gas Station Managing the Inventory and Vendor Supplier Coordination
- Managed vendor relationships to ensure timely delivery of supplies.
- Coordinated inventory management and stock replenishment processes.
- Oversaw daily operations to maintain efficient supply chain workflows.
Education
High School Diploma -
The Continental Academy
04.2006
Skills
- Business management
- Financial reporting
- Inventory management
- Operational budgeting
- POS system operation
- Customer relationship management
- Staff training
- Problem solving
- Team building
- Performance review
- Conflict resolution
- Effective communication
- Sales oversight
- Negotiation
- Hiring and staffing
Languages
English
Professional
Arabic
Professional
References
References available upon request.
Timeline
Gas Station Owner
Gas Station Owner Second Time
04.2014 - 11.2025
Gas Station Owner
Gas Station Owner First Time
04.2010 - 08.2014
Inventory and Vendor Supplier Coordinator
Bazzi Family
01.2006 - 01.2010
High School Diploma -
The Continental Academy