Summary
Work History
Education
Skills
Technical Skills
Languages
Timeline
Generic

Cynthia Cortez

Summary

Results-driven Revenue Cycle Manager with 20+ years of experience managing full-cycle medical billing operations. Expertise in insurance claims processing, accounts receivable management, denial resolution, and payer communication. Proven ability to improve reimbursements, reduce outstanding balances, and maintain strong provider relationships while ensuring HIPAA compliance.

Work History

Revenue Cycle Manager/Owner

Consolidated Medical Associates
Florida
2004 - 2026
  • Managed full-cycle medical billing operations for healthcare providers.
  • Submitted and tracked insurance claims to multiple payers.
  • Maintained accounts receivable and reduced outstanding claim balances.
  • Verified insurance eligibility and patient benefits.
  • Posted insurance and patient payments and reconciled billing accounts.
  • Maintained HIPAA compliance and healthcare billing regulations.
  • Built long-term provider relationships and ensured timely reimbursements.
  • Oversaw billing workflow and coordinated with healthcare providers to ensure efficient revenue cycle operations.
  • Reduced outstanding claim balances through consistent insurance follow-up and denial resolution.
  • Streamlined revenue cycle processes to enhance billing accuracy and reduce claim denials.
  • Led cross-functional teams to implement best practices in revenue management and improve operational efficiency.

Education

High School Diploma -

Carol City Highschool

Skills

  • Medical Billing & Coding
  • Insurance Claims Processing
  • Accounts Receivable Management
  • Claim Denial Resolution
  • Revenue Cycle Management
  • Insurance Verification
  • Patient Billing
  • HIPAA Compliance
  • Provider Relations
  • Billing cycle expertise
  • Account monitoring

Technical Skills

  • EPIC
  • Electronic Medical Records (EMR/EHR)
  • Medical Billing Software
  • Clearinghouse Systems
  • Microsoft Office

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Revenue Cycle Manager/Owner

Consolidated Medical Associates
2004 - 2026

High School Diploma -

Carol City Highschool
Cynthia Cortez