VICTORIA DOMINGUEZ
Lompoc,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Cashier
Goodwill Industries
Lompoc, CA
09.2018 - 04.2021
- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands
- Resolved customer complaints and escalated worsening concerns for remediation.
Cook
Jack In The Box
Lompoc , CA
04.2021 - 11.2021
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Medical Assistant Extern
Pain Management Specialists
Lompoc, CA
11.2021 - 12.2021
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Welcomed patients and inquired about wellbeing since last treatment.
- Obtained accurate medical histories from patients, highlighting critical information.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected histories, vitals and current complaints via patient interviews.
Education
Medical Assistant
Center For Employment Training
Santa Maria, CA12.2021
Skills
- HIPAA compliance
- Venipuncture
- Charting
- Understands medical procedure
- Proper sterilization techniques
- Preparing specimens and samples
- Medical terminology
- Valid CA driver's license
- Vital signs
- Electrocardiography (EKG)
- Customer Service
- Calm and level-headed under duress
- Conflict resolution abilities
- Basic computer skills
- POS systems
- ID verification
- Cash drawer balancing
Professional References
Carla Madrigal, Office Manager, Contact: (805)430-3104 cmadrigal@blockpain.com
Debbie Woodward, Medical Assistant Instructor, Contact: (661) 487-3706 dwoodward@cetweb.edu
Josefa Villages, Licensed Vocational Nurse, Contact: (805) 757-8250 Josefa.villegas12@gmail.com
Timeline
Medical Assistant Extern
Pain Management Specialists
11.2021 - 12.2021
Cook
Jack In The Box
04.2021 - 11.2021
Cashier
Goodwill Industries
09.2018 - 04.2021
Medical Assistant
Center For Employment Training