Janisha Bartlett
Newport,Va
Summary
Proven leader and efficient cashier with extensive experience at Kroger's Grocery, adept at cash management and customer service. Demonstrates exceptional organizational abilities and problem-solving skills, ensuring over 98% accuracy in cash handling and fostering customer loyalty through proactive assistance. Excels in fast-paced environments, consistently prioritizing customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
Kroger's Grocery
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
front house, cashier
Chick-fil-A
11.2021 - 12.2023
- The Cashier is responsible for completing sales transactions within the establishment and performing other support functions which may include cleaning the food, display and/or stock areas and assisting with stocking activities; performs all other responsibilities as directed by the business or as assigned by management
- This is a non-exempt position.
cashier
Wendy’s
07.2021 - 01.2023
- Answer guest questions regarding menu, pricing, and other related questions
- Operate a cash register
- Accept payment via cash, credit card, or gift card/certificate and make change when appropriate
- Balance the cash drawer and open and close according to restaurant and cash handling procedures
- Calculate appropriate discounts to determine price
- Maintain appropriate portion control according to Fresquez standards
- Wrap or bag food for guests
- Take and complete drink orders for guests
- Food preparation
- Maintain proper food handling standards
- Stocks restaurant and lobby area as needed
- Maintain restaurant cleanliness
- Other duties as required or assigned.
Education
Phlebotomist Technician - Phlebotomy
Virginia Peninsula College
Hampton Va05.2024
cosmetologist -
Asher institute of Hampton
06.2021
Skills
- Leadership experience
- Teamwork
- People skills
- Organization known-how
- Customer service skills
- Cleaning skills
- Active listening skills
- Problem-solving skills
- Time management skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Cash Management
- Basic Math Competence
- Cash register systems
- Cash handling expertise
- Payment Processing
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
- Issue Resolution
- Complex Problem-Solving
- Cash Drawer Balancing
- Staff Training
- Refund handling
- ID Verification
- Certified Phlebotomy Technician (CPT)
- Order of draw
- Venipuncture Technique
- HIPAA Compliance
- Patient Communication
- Blood culture collection
- Specimen labeling
- Professionalism and Ethics
- Capillary puncture
- Blood Glucose Testing
- Pediatric phlebotomy
- Geriatric phlebotomy
- Universal Precautions
- Bloodborne Pathogens
- Proper Tourniquet Application
- Blood Specimen Storage
- Needlestick Safety
- Venipuncture
- Difficult Draws
- Patient Care
- Specimen handling
- Data Entry
- HIPAA
- Infection Control
- Staff Management
- Quality Control
- Patient preparation
- Paperwork Processing
- Recording data
- Specimen Preparation
- Medical terminology knowledge
- Health Education
- Diagnostic Testing
- Quality control guidelines
- Medical Records Management
Awards
- Student of the month
- Academic achievements
- I was girls of excellence in elementary school
Timeline
Cashier
Kroger's Grocery
08.2023 - Current
front house, cashier
Chick-fil-A
11.2021 - 12.2023
cashier
Wendy’s
07.2021 - 01.2023
Phlebotomist Technician - Phlebotomy
Virginia Peninsula College
cosmetologist -
Asher institute of Hampton