Roxana Amiot
Hialeah
Summary
Knowledgeable in International Relations and Cultural Diversity, with a strong understanding of national and global issues and a specialization in East Asian relations, I bring excellent communication skills and experience in drafting press materials, including media lists, fact sheets, pitch notes, and message points. Highly organized and detail-oriented, I excel at managing complex projects and thriving in fast-paced, dynamic environments. Skilled in research and analysis, I have a keen eye for detail and the ability to extract meaningful insights from complex data sets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inside Sales Coordinator
AIC Hotel Group
03.2025 - Current
- Handled hotel reservations, invoicing, and travel agent incentive programs while maintaining accurate agent profiles in Salesforce and OPERA.
- Provided high-quality customer service and support via phone and email, including managing confirmations, payment processing, and troubleshooting commission issues.
- Created and maintained healthy relationships with clients and employees from various backgrounds for a smooth and successful business.
Special Assistant to the Commander Internship
UNITED STATES SOUTHERN COMMAND
09.2024 - 02.2025
- Facilitate the planning & execution of Combatant Command engagements and travel support.
- Conduct research and provide analysis to inform decision-making and ensure accuracy of information.
- Develop & evaluate metrics to assess performance and identify key areas for improvement.
Associate Analyst
Digitive
04.2024 - 08.2024
- Delivered project data with the utmost quality standard, meeting productivity and accuracy targets.
- Optimizing existing processes and providing continuous feedback on tools and procedures to improve AI system’s processing.
- Collaborating with cross-functional teams to conduct thorough analysis and review of AI-generated content.
- Remote
Inside Sales Manager
PR Global
Doral
02.2023 - 04.2024
- Performed a variety of professional and administrative work in planning, organizing, coordinating, implementing and evaluating special events, and data entry.
- Assisted in supervision of travel agent’s production and clearance for hotel reservations.
- Created and maintained healthy relationships with clients and employees from various backgrounds for a smooth and successful business.
- Doral, FL
Marketing E-Commerce Intern
BizGees Ltd.
London
09.2021 - 12.2021
- Produced video advertising for all products being sold.
- Helped the team brainstorm new ideas to attract more traffic for our online website.
- Organized and maintained product details on the online website to be accurate and suitable for customers.
- London, England
Education
Master’s of Arts - Globalization and Security
Florida International University (FIU)
Miami, FL05.2025
Bachelor of Arts - East Asian Studies
Florida International University (FIU)
Miami, FL05.2022
Associate of Arts - Foreign Languages
Miami-Dade College (MDC)
Miami, FL08.2020
Skills
- Microsoft Office
- Google Suite
- Time management
- Independent Work
- Ability to handle and prioritize tasks
- Able to work under pressure
- Interpersonal communication
- Knowledge management
- Familiarization regarding DoD and military processes and framework
- Data analysis
- Project management
- Research skills
- Salesforce experience
- Team collaboration
- Event planning
- Client relationships
- Writing and editing
Certification
- Conflict Management & Resolution Skills Certified
- Social/Behavioral Human Research Course (CITI Program), 60514798
- TEFL 120-hour Teaching Certificate
Languages
- English
- Spanish
- Korean
Research
- Who’s Winning? U.S.-PRC Geopolitical and Economic Rivalry in Latin America and the Caribbean, 2024, Unpublished
- The Road to Reunification of Korean Separated Families, 2023, Unpublished
- The Belt and Road Initiative
- One Child Policy in China
Timeline
Inside Sales Coordinator
AIC Hotel Group
03.2025 - Current
Special Assistant to the Commander Internship
UNITED STATES SOUTHERN COMMAND
09.2024 - 02.2025
Associate Analyst
Digitive
04.2024 - 08.2024
Inside Sales Manager
PR Global
02.2023 - 04.2024
Marketing E-Commerce Intern
BizGees Ltd.
09.2021 - 12.2021
Master’s of Arts - Globalization and Security
Florida International University (FIU)
Bachelor of Arts - East Asian Studies
Florida International University (FIU)
Associate of Arts - Foreign Languages
Miami-Dade College (MDC)