Summary
Overview
Work History
Education
Skills
Timeline
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MADELEINE MATE-KOLE

Windsor,CT

Summary

Motivated and detail-oriented individual with experience in the food service industry and as a pharmacy technician. Strong interpersonal skills and a quick learner who adapts well to new environments. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
01.2022 - Current
  • Receive and process prescription orders
  • Manage patient profiles and medication inventory
  • Maintain accurate and up-to-date records
  • Work collaboratively with healthcare professionals to ensure optimal patient care

Pharmacy Technician

Trinity Health of New England
04.2024 - 10.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Shift Leader

Dunkin
01.2021 - 01.2022
  • Supervised and coached team members
  • Ensured compliance with company policies and procedures
  • Maintained a clean and organized work environment
  • Provided excellent customer service

Team Member

Dunkin
01.2020 - 01.2021
  • Prepared food and beverages according to company standards
  • Operated cash registers and processed customer transactions
  • Maintained a clean and stocked work area
  • Assisted with inventory management

Education

Pharmacy Studies

University of Connecticut
Storrs, CT
05-2026

Windsor High School
Windsor, CT
06.2021

Skills

  • Excellent communication skills
  • Proficient in
  • Microsoft Office and Google Suite
  • Ability to multitask and prioritize effectively
  • Quick learner who adapts well to new environments
  • Inventory Management
  • Data Entry

Timeline

Pharmacy Technician

Trinity Health of New England
04.2024 - 10.2024

Pharmacy Technician

CVS Pharmacy
01.2022 - Current

Shift Leader

Dunkin
01.2021 - 01.2022

Team Member

Dunkin
01.2020 - 01.2021

Windsor High School

Pharmacy Studies

University of Connecticut

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MADELEINE MATE-KOLE