James Houser

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• I processed customer rentals, and consulted with customers on the type of rental they needed, including any insurance or ancillary benefits or coverage

I contacted sportsmen and sportswomen who had purchased a Montana license to hunt moose, bighorn sheep, mountain goat, deer, elk, antelope, wolves, turkeys, and upland game birds. I collected information to benefit Montana Fish Wildlife and Parks, better manage the wildlife population in Montana.

Driving and supervising SVP'S to medical, counseling, and shopping for basic living supplies, and conducting random UA tests.

Carried a caseload involving office and fieldwork in the assessment, supervision, and guidelines of adult parolees/ releases from State Correctional Institutions. Investigating Parole Violations.