Paula Nelloms
Professional Part Time Flexiable Employee
New Orleans,LA
Summary
Graduating from Marshall University of West Virginia in 2011, with a degree in early childhood education with specialization in special education. Immediately after in the same state, I became a teachers assistant at a head start program, in July of 2011. In 2014, I moved back to my hometown New Orleans, Louisiana and began specializing in special education at Woodland West Elementary. After working for more than seven years in the education system, I worked as an account specialist at Ocshner in 2017. Managing in insurance claims/fraud and assisted with customer service. In November of 2018 I heard about the post office through a friend, so I applied and was hired for seasonal help that Christmas. I was then rehired in February of 2019 as a CCA. As of January 2022 I am PTF employee at the Roy Rodenna Station.
Overview
7
7
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
New Orleans, LA
11.2018 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to approximately 600 customers per shift.
- Collects outgoing mail along route, and when necessary, collects money for potage due.
- Sorts mail, including packages, according to delivery sequence
- Answers questions about USPS or company policies from customers along routes.
- Provides change-of-address cards and other postal forms.
- Operates postal equipment.
Patient Account Representative
Ochsner Healthcare Systems
New Orleans , LA
07.2017 - 11.2018
- Utilized computer programs to create invoices, letters and other documents.
- Prepared reports detailing billing actions, flags and other key information.
- Worked with outside entities to resolve issues with billing, claims and payments.
- Electronically submitted bills according to compliance guidelines.
- Managed between 50 to 80 calls per day.
Certified Teacher Assistant
Woodland West Elementary
New Orleans , LA
08.2014 - 07.2017
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Helped teacher prepare instructional material and displays.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Laminated teaching materials to increase durability under repeated use.
- Arranged and organized classroom desks, chairs and supplies.
- Enforced rules and instructions to maintain discipline.
- Prepared reports and maintained administrative records.
- Planned and prepared bibliographies, charts and graphs.
- Administered and graded homework assignments and tests.
Education
Associate of Arts - Early Childhood Education
Marshall University
Huntington, WV05.2011
Skills
- Data Analysis
- Interpersonal Communication
- Adaptability
- Critical Thinking
- Computer Literacy
- Organization
- Time Management
- Decision Making
Timeline
Mail Carrier
United States Postal Service, USPS
11.2018 - Current
Patient Account Representative
Ochsner Healthcare Systems
07.2017 - 11.2018
Certified Teacher Assistant
Woodland West Elementary
08.2014 - 07.2017
Associate of Arts - Early Childhood Education
Marshall University