Shantorian Simmons
Huntsville
Summary
Dynamic professional with extensive experience at USPS, excelling in mail sorting and customer service. Proven ability to negotiate insurance terms and analyze policies, ensuring compliance and customer satisfaction. Skilled in data analysis and risk assessment, consistently enhancing operational efficiency and client relations. Committed to delivering exceptional results in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mail Carrier
USPS, United States Postal Service
Montgomery
11.2015 - Current
- Sorted mail to be delivered according to route and customer address.
- Collected signatures from recipients of registered mail items.
- Responded to customer inquiries regarding postal services and products.
- Organized parcels into appropriate size containers for transport.
- Checked incoming mail for proper postage and correct names and addresses.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Insurance Specialist
1st auto & Casualty insurance company
Madison
02.2011 - 11.2015
- Negotiated terms of agreements with customers regarding coverage options and premiums.
- Reviewed insurance policies to ensure compliance with existing regulations.
- Provided guidance to customers regarding available insurance plans and their benefits and limitations.
- Maintained accurate records of all transactions related to insurance policies.
- Participated in training programs designed to enhance knowledge base in areas such as underwriting, sales, product development.
Clean Room Technician
Amycel Spawn Mate
Madisonville
04.2009 - 02.2011
- Trained personnel on proper operation and maintenance of equipment used in a controlled environment.
- Monitored air particle counts, temperature, humidity and pressure levels in the cleanroom environment.
- Ensured that waste materials were disposed of properly according to local regulations.
Education
High School Diploma -
Huntsville High School
Huntsville, TX06-2008
Skills
- Mail sorting
- Route planning
- Package handling
- Customer service
- Signature collection
- Postal regulations
- Claims processing
- Policy analysis
- Data analysis
- Risk assessment
Certification
- all line insurance adjuster
Timeline
Mail Carrier
USPS, United States Postal Service
11.2015 - Current
Insurance Specialist
1st auto & Casualty insurance company
02.2011 - 11.2015
Clean Room Technician
Amycel Spawn Mate
04.2009 - 02.2011
High School Diploma -
Huntsville High School
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