Experienced Accounting, Customer Rep and Collections Specialist bringing 10+ years of success in each of the experiences listed. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Accounts Receivable Analyst
Prolink Staffing Services
Cincinnati, Ohio
10.2021 - 12.2021
Account reconciliation
Scheduling and calendar management
Document management
Consulting
File and Data Retrieval Systems
Scheduling
Account Support/Hospitality-Retrofit Coodinator
NCR Corp
Atlanta, Ga
09.2010 - 09.2019
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Increased customer service success rates by quickly resolving issues.
Completed daily logs for management review.
Performed wide-ranging administrative, financial and service-related functions.
Collection Analyst/Customer Advocate
NCR Corporation
Phoenix, Az
10.1996 - 09.2010
Account reconciliation
B2B Collection Practices
Ability to negotiate and use critical thinking skills
Scheduling and calendar management
Document management
Consulting
File and Data Retrieval Systems
Scheduling
Education
High School Diploma -
John H Patterson High School
Dayton Ohio
06.1983
Skills
Closing Procedures
Customer Relations
Player Motivation
Data Entry and 10-Key
Precision and Accuracy
Corporate Reporting
Record Reconciliation
Certification
Advanced
Oracle Business Intelligence Applications 7 for ERP Certified Implementation Specialist - Oracle Proficiency: Advanced
Data Processing - Data Analytics Proficiency: Proficient
Timeline
Accounts Receivable Analyst
Prolink Staffing Services
10.2021 - 12.2021
Account Support/Hospitality-Retrofit Coodinator
NCR Corp
09.2010 - 09.2019
Collection Analyst/Customer Advocate
NCR Corporation
10.1996 - 09.2010
High School Diploma -
John H Patterson High School
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