Austin Stanton
Warrenville,IL
Summary
Organized Operations Specialist with 7+ years of experience efficiently managing multiple projects and tasks through effective communication, reducing cost, and increasing service quality. Seeking to achieve accurate inventory targets in high-end merchandise environments. Encourages engagement with health and wellness through company-wide wellness initiative activities and programs.
Overview
11
11
years of professional experience
Work History
Operations Specialist
Apple
06.2019 - 07.2024
- Reconciled cycle counts and reported discrepancies to manage store inventory levels.
- Documented delivery invoices to establish detailed data sharing amongst cross functional teams.
- Utilized Planogram application for visual merchandising and demo configurations.
- Organized freight shipments to ensure receiving accuracy and overall store fulfillment levels.
- Conducted performance reports via SAP to research, monitor, fulfill, and track product movements.
- Communicated and collaborates regularly with business department to ensure client orders are completed.
- Properly trained team members on inventory research techniques and efficient counting methods.
- Promoted team engagement through series of wellness activities and competitions as store Wellness Champion.
Sales Specialist
Apple
08.2017 - 06.2019
- Established strong rapport with customers and sales team to exceed sales targets and meet customer expectations.
- Trained customers on the set-up, operation, and maintenance of mobile phones and tablets.
- Developed and maintained thorough product knowledge information of all Apple products, including product features, benefits, pricing options, and current technology trends within the industry.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Shift Manager
Oberweis Dairy
08.2013 - 07.2017
- Performed all operational procedures for cash handling, health and safety, and security.
- Proactively addressed any questions or concerns from staff members and customers in an efficient manner.
- Supervised staff and managed store assets.
- Facilitated new hire onboarding and training.
Education
Associates - General Studies
College of DuPage
Glen Ellyn High School Diploma -
Metea Valley High School
Aurora, Illinois05-2013
Skills
- Inventory Management
- SAP Retail
- Shipping & Receiving
- Inventory Audits
- Order Fulfillment
- Repair Central
- Planogram
- Backstage
- Process Improvement
- Root Cause Analysis
Timeline
Operations Specialist
Apple
06.2019 - 07.2024
Sales Specialist
Apple
08.2017 - 06.2019
Shift Manager
Oberweis Dairy
08.2013 - 07.2017
Associates - General Studies
College of DuPage
High School Diploma -
Metea Valley High School