Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Gashaw

Charlotte,NC

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Representative

704 Exotics
05.2019 - Current

• Responded to high end customer clientele enquiries via telephone and email with 85% of business being remote leads.

  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Lead salesman of the year for 2020,2021,2023.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.

Sales Representative

Randy Marion Automotive Group
12.2016 - 05.2019
  • Demonstrated vehicle features to customers to ensure product understanding and optimization.
  • Completed and assisted in sales trainings regularly.
  • Consistently met and exceeded monthly revenue goals.
  • Developed strong rapport with customers and created positive impression of vehicle inventory.
  • Built customer loyalty by delivering excellent shopping experiences.

Sales Representative

Keffer Kia
02.2015 - 12.2016
  • Enhanced client satisfaction by providing exceptional service and addressing any concerns.
  • Provided quotes and finance options to customers by understanding financial status and interest rates.
  • Negotiated with clients and developed key relationships.
  • Utilized CRM software to manage potential clients and outreach attempts.

Sales Representative

Hyundai
05.2013 - 01.2015


  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting potential clients
  • Consulted and worked with customers to find the vehicle that fit their needs the best
  • Consistently met and exceeded sales goals in both the dealership and within manufacturer

Education

High School Diploma -

Scotland High School
Laurinburg, NC
06.2005

Skills

  • Customer Service
  • Customer Relations
  • Interpersonal communication skills
  • Objection handling
  • Upselling and Cross Selling
  • Relationship selling
  • Cold-calling
  • Closing Techniques
  • CRM proficiency
  • Customer Relationship Building

Certification

  • North Carolina Notary
  • Assurant Finance Certification


Timeline

Sales Representative

704 Exotics
05.2019 - Current

Sales Representative

Randy Marion Automotive Group
12.2016 - 05.2019

Sales Representative

Keffer Kia
02.2015 - 12.2016

Sales Representative

Hyundai
05.2013 - 01.2015

High School Diploma -

Scotland High School
Thomas Gashaw