Mia Bosman

- Performed the full spectrum of cleaning and laundry duties in the spa

- Displayed a professional, positive and respectful attitude towards clients and coworkers at all times

- Adhered to daily cleaning schedule

- Presented a polished and professional image at all times

• Conducted first-time client consults, explaining the science and process behind treatments, and confidently answered all the clients' questions
• Developed personalized ongoing skincare regimens using a combination of natural products and in-house treatments
• Performed 6-7 skincare and skin refinement procedures per shift, including facials, chemical peels, and facial waxing
• Maintained a positive and friendly rapport with clients to maintain and improve client reviews
• Provided facial, scalp, and neck massages for a relaxing experience
• Worked with guests to understand their long-term skincare goals, and provided education about basic science and care techniques.

• Interface with customers to assess food needs, recommend dishes and upsell beverages meals and desserts
• Provide excellent customer service to multiple tables at one time
• Accurately communicate customer orders to kitchen staff and entered orders into POS system to facilitate billing
• Address customer requests or complaints and escalate major complaints to managers
• Cleaned restaurant and bathrooms at end of shift to prepare for next day.

• Interface with customers to assess food needs, recommend dishes and upsell beverages meals and desserts
• Accurately communicate customer orders to kitchen staff and entered orders into POS system to facilitate billing
• Provide excellent customer service to multiple tables at one time.

• Welcome customers as they enter store
• Identify clients' needs and help them find clothing items that fit their body type
• Create complete looks from head to toe to match clients' style
• Offer personalized styling tips
• Pick and recommend shoes and accessories that complement clients' outfits
• Inform customers about fashion trends
• Suggest alternative outfits and colors to create unique looks
• Ensure proper product presentation and stock replenishment
• Remember loyal customers' names, sizes and preferences and maintain friendly relationships.

• Interface with customers to assess food needs, recommend dishes and upsell beverages meals and desserts
• Accurately communicate customer orders to kitchen staff and entered orders into POS system to facilitate billing
• Prepare daily juice bar and created various favorite juice combinations with fruits and other ingredients
• Clean restaurant and bathrooms at end of shift to prepare for next day.

• Greet and acknowledge guest and seat patrons by escorting them to assigned table
• Communicate delays and offer additional services such as beverages to keep them occupied while waiting
• Present menus, answer questions and offer information on menu items, beverages, and specials
• Accept and organize reservations, and prioritize reservations to accommodate customers
• Assist servers and bar staff when needed by walking through dining room during service to ensure guest satisfaction
• Address customer requests or complaints and escalate major complaints to managers
• Cleaned restaurant and bathrooms at end of shift to prepare for next day.