Alexandria Tallant
Baird,TX
Summary
Hardworking Overnight Cashier bringing proven skills in customer relations and money handling. Works effectively alone and with minimal support to handle all restocking, cleaning and checkout needs. Knowledgeable about security protocols and cash protection. Trustworthy and dedicated with 10+ years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Skilled customer service with strong attention to detail and familiarity with store operations. Focused on using my time effectively to accomplish checklists while expertly serving customers' needs. Motivated cashier and stocker with 10+ years of experience in customer service. Accomplished various tasks daily, including markdowns, stocking shelves with new merchandise and collecting payments with cash registers. Cheerful when assisting customers and coworkers. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Overnight Cashier
Walmart Supercenter
Abilene, TX
12.2017 - 09.2018
- Sought out opportunities to improve store appearance and operations in between assigned overnight work.
- Completed and filed daily store close reports for management and transitioned system to new business day.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained strict security protocols to protect cash, customers and store assets.
- Used superior customer service skills to help customers locate and select merchandise.
- Resolved customers' service and product problems and processed refunds.
- Delivered expert, friendly service to serve every customer need.
- Kept drawer accurate by carefully processing new transactions and giving out correct change.
- Pushed out large amounts of new stock during slower overnight hours.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Customer Service Sales Representative
Ross Dress For Less
Abilene, TX
03.2014 - 09.2016
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
- Contributed to team objectives in fast-paced environment.
- Opened new merchandise and stocked sales floor racks and shelves.
- Worked independently with minimal supervision.
- Maintained current knowledge of evolving changes in marketplace.
Sales Associate
Kmart, Sears Holding
Abilene, TX
03.2011 - 01.2013
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed orders and organized product deliveries to meet customer timetables.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Processed product returns and assisted customers with other selections.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
Carhop
Sonic Drive In
Abilene, TX
08.2010 - 02.2011
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Completed company training program in record time.
- Operated grills and fryers to prepare sandwiches and side items.
- Completed milkshakes and ice cream desserts for customers.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Cooper High
3639 Sayles Blvd. Abilene Tx 7960505.2010
Skills
- Price Identification
- Shipment Procedures
- Problem Solving
- Feedback Acceptance
- Product Location
- Detail-Oriented
- Reliable and Responsible
- Cash Handling
- Employee Training
- Customer Transactions
- Credits and Refunds
- Cash Register Operations
- Pricing and Markdowns
- Fitting Room Oversight
- Product Scanning
- Honest and Ethical
- Policies and Procedures
- Cooperative Attitude
- Service Minded
- Active Listening
- Return and Exchange Processing
- Coin and Currency Counting
- Till Counting
- Basic Mathematics
Timeline
Overnight Cashier
Walmart Supercenter
12.2017 - 09.2018
Customer Service Sales Representative
Ross Dress For Less
03.2014 - 09.2016
Sales Associate
Kmart, Sears Holding
03.2011 - 01.2013
Carhop
Sonic Drive In
08.2010 - 02.2011
High School Diploma -
Cooper High