Dynamic and passionate GM with proven success in team mentoring, operations management, and maintaining excellent cost and P&L. Expertise in real-time problem solving and effective communication drives exceptional service and operational excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager, Bar Manager, Bartender
Good Dog Bar
Philadelphia, PA
03.2008 - 04.2026
Prioritized teaching and mentoring over everything. The stronger my team is, the easier my job is.
Held my team accountable to ensure flawless service and an exceptional guest experience.
Interviewed, hired, and trained a team committed to our brand, upper management, and to each other, to minimalize employee turnover.
Worked effectively with the Executive Chef and Sous Chef to write and push menu specials and manage labor cost.
Analyzed sales data to identify market trends and predict seasonal trends to keep menus relevant and in stock while meeting cost goals.
Bartender, General Maintenance, Builder
Moriarty's Restaurant
Philadelphia, PA
09.2002 - 11.2007
Hired as a woodworker to remodel the 1st and 2nd floors with the owner.
Learned to maintain the entire restaurant including electrical, plumbing, and HVAC systems, as well as general repairs.
Promoted to bartender once the construction work was complete.
Learned to hold down a 56' long bar with 28 seats, often 2 deep.
Developed regulars with an extensive understanding of craft beer and the cocktail trends of the time.