Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
CustomerServiceRepresentative

Terry Machara

Customer Service Representative
Sterling,VA

Summary

Driven Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Self taught and quick to learn. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Over 19 years of financial experience and knowledge. Recognized for shrewd financial management actions to save costs while improving cash flow and efficient reporting.


Motivated Sales Representative offering 19 years of experience in hardware distribution products and services for Business to Business and Business to Consumer.


Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Overview

19
19
years of professional experience
1
1
Language

Work History

Customer Service Representative

Cabinetmakers Supply
Sterling , VA
07.2003 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Responded to customer requests for products, services and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Accounts Manager

Education

Bachelor of Arts - Business Administration

University of The People
Pasadena, CA
04.2022 - Current

Skills

Invoicing

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Software

Social media, Database, Accounting

Interests

Sports, Traveling, Reading, Watching movies

Timeline

Bachelor of Arts - Business Administration

University of The People
04.2022 - Current

Customer Service Representative

Cabinetmakers Supply
07.2003 - Current

Accounts Manager

Terry MacharaCustomer Service Representative