Zane Cavanagh
Bismarck
Summary
Dynamic Shift Manager at Fizzily with a proven track record in team building and quality assurance. Successfully trained new employees, enhancing productivity and customer satisfaction. Skilled in process improvements and adept at handling customer complaints, fostering strong relationships that drive business growth. Committed to maintaining high operational standards and safety compliance.
Overview
5
5
years of professional experience
Work History
Shift Manager
Fizzily
11.2019 - Current
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Implemented policies and standard operating procedures for continuous improvement.
- Cultivated professional working relationships with peers and supervisors.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Intern
Bobcat
06.2024 - 08.2024
- Did hands on work in each production area throughout the factory
- Worked will other people to assemble and install parts on the machines
- Picked the parts and sorted them into the right categories for efficient assembly of the machines
- Quality control checks and audits on finished machines to ensure a uniform and complete product
- worked with the parts fabrication department to make new parts and see how to more effectively fabricate each part
Education
High School Diploma -
Shiloh Christian High School
Bismarck, ND05-2025
Skills
- Accurate money handling
- Opening and closing procedures
- Team building
- Relationship building
- Safety compliance
- Quality assurance
- Process improvements
- Shift checklists
- Handling customer complaints
- Sales strategies
- Interpersonal skills
- Delegating work
Timeline
Intern
Bobcat
06.2024 - 08.2024
Shift Manager
Fizzily
11.2019 - Current
High School Diploma -
Shiloh Christian High School
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