Veteran manager with top-level skills. Likeable personality and customer-focused background coupled with expertise in business management. Analytical problem solver and critical thinker, decision-making and multi-tasking abilities.
Overview
17
17
years of professional experience
Work History
Operations Manager
North Country Landscaping
Attleboro, MA
06.2016 - Current
Oversaw day-to-day business operations with consumers and material vendors.
Worked in tandem with the owner to better understand business process and initiate improvements, helping company achieve budget goals.
Promoted energetic and friendly atmosphere to drive improvements in customer care and projects.
Drafted invoices for completed work.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Medication Technician
Brookdale Senior Living Facility
Cumberland, RI
07.2015 - 01.2018
Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
Reviewed patient progress to document effects of any prescribed medication.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
Sales Associate
Franklins General Store
Mystic, CT
04.2010 - 06.2013
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Petroleum Supply Specialist (92F)
Rhode Island Army National Guard
Quonset, RI
11.2011 - 06.2017
Supervised reception, storage and shipping of fuel.
Assembled refueling systems and equipment and performed quality assurance.
Tested fuel products and handled hazardous materials.
Handled and transported fuel to vehicles and aircraft.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Conducted inventory audits with 100% accuracy following company procedures.
Basic Army Aircraft Knowledge
Education
Associate of Arts - Business, Data, Economics Pathways
Community College of Rhode Island
Warwick, RI
03.2023
High School Diploma -
Westerly High School
Westerly, RI
06.2011
Skills
Decision Making
Business Leadership
Goal Setting
Administrative Management
Direct Sales
Data Analysis
Mathematical Calculation and Reasoning
Timeline
Operations Manager
North Country Landscaping
06.2016 - Current
Medication Technician
Brookdale Senior Living Facility
07.2015 - 01.2018
Petroleum Supply Specialist (92F)
Rhode Island Army National Guard
11.2011 - 06.2017
Sales Associate
Franklins General Store
04.2010 - 06.2013
Associate of Arts - Business, Data, Economics Pathways