Summary
Overview
Work History
Education
Skills
References
Work Preference
Quote
Timeline
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Open To Work

Maryann Litsinger

Manager
West Chester,OH

Summary

Accomplished manager with extensive experience in employee coaching and leadership training. Demonstrated ability to enhance revenue and productivity, efficiencies, through strategic program development. Skilled in transforming operational environments into cohesive, high-performing teams.

Overview

13
13
years of professional experience

Work History

Operations Manager

Capstone Logistics
Palmetto, FL
01.2022 - 08.2025
  • Managed 22 direct reports, fostering leadership development for managerial roles.
  • Achieved 100% compliance on yearly BRC audits from initiation to completion.
  • Increased net revenue by $48,000 in first year through strategic initiatives.
  • Transformed operational culture within six months; improved initial operation score from 62% to 89%.
  • Maintained operational audits at 90% or higher quarterly.
  • Implemented policies and procedures leading to three consecutive years as top-performing site in region.
  • Completed six successful startups while increasing productivity and efficiencies by 70%.
  • Resolved customer inquiries requiring management escalation, enhancing client satisfaction.

Regional Site Manager

Pain Relief Center Florida
01.2013 - 01.2020
  • Reported directly to CEO, providing strategic insights and operational updates.
  • Ensured compliance with healthcare regulations and organizational policies.
  • Facilitated communication among staff, patients, and external vendors.
  • Implemented process improvements to enhance patient experience and service delivery.
  • Reviewed project plans regularly to ensure timely completion of deadlines.
  • Employed cost management techniques to maintain budget while increasing revenue.
  • Prepared budgets, monitored expenses, and developed programs to boost patient volume.
  • Managed 66 direct reports across departments, ensuring alignment and productivity.

Education

Medical Assistant - Medical Laboratory Science

ETI Technical College
Ohio
01.2005

Skills

  • Leadership and communication
  • Strategic planning and decision-making
  • Problem-solving and delegation
  • Operational management
  • Compliance auditing
  • Process improvement
  • Team leadership
  • Performance analysis
  • Problem solving
  • Effective communication
  • Time management
  • Decision making
  • Customer relationship management
  • Shift scheduling
  • Financial management
  • Analytical thinking
  • SOP development
  • Relationship building
  • Safety procedures
  • Site safety

References

References available upon request.

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Operations Manager

Capstone Logistics
01.2022 - 08.2025

Regional Site Manager

Pain Relief Center Florida
01.2013 - 01.2020

Medical Assistant - Medical Laboratory Science

ETI Technical College