Amanda Williams
Minneapolis,MN
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling, problem solving, detail oriented, communication and listening
Overview
4
4
years of professional experience
Work History
PCA
Central Minnesota Senior Care
Benson, MN
09.2021 - 11.2022
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Scheduled and accompanied clients to medical appointments.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Machine Operator
Goodwill Easter Seals
Chaska, MN
01.2022 - 04.2022
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Kept detailed production records and identified hold-ups.
- Maintained equipment performance by lubricating and cleaning components.
Floor Server
Mystic Lake Casino And Hotel
Prior Lake, MN
10.2017 - 08.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
GED -
Integrated Arts Academy
Chaska, MN06.2017
Skills
- Quality Patient Care
- Emotional Support
- Medical Supply Monitoring
- General Housekeeping
- Cash Register Operation
- Shift Scheduling
- Cash Handling
- Influential and Persuasive
- Social Orientation
- Feedback Acceptance
- Active Listening
- Guest Satisfaction
Doing Make Up
I enjoy experimenting with makeup and keeping up with beauty trends, i work with people in a variety of settings and use cosmetic techniques to change how someone looks for special occasions, Or just for fun, Make up is a passion of mine
Timeline
Machine Operator
Goodwill Easter Seals
01.2022 - 04.2022
PCA
Central Minnesota Senior Care
09.2021 - 11.2022
Floor Server
Mystic Lake Casino And Hotel
10.2017 - 08.2020
GED -
Integrated Arts Academy
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