Araceli Ariza
Elk Grove Village,IL
Summary
To obtain a position that utilizes my exceptional organizational skills, education, drive and commitment to excellence.
Overview
14
14
years of professional experience
Work History
Benefits Coordinator
Addus Home Care
Downers Grove, IL
2021.10 - Current
- Provide customer service to all Addus employees that contact the benefits inbox and phone queue.
- Audit and review of Dependent Verification Services (DVS) for all qualifying life events/annual enrollments.
- Synthesize activities of Payroll and Benefits departments to achieve accuracy in benefit deductions.
- Provide ongoing support for Benefits and HR teams and Branch Leadership on various benefit and leave issues and concerns.
- Adherence to HIPAA rules.
Payroll/Garnishment Specialist
Addus Home Care Support Center
Downers Grove, IL
2017.02 - 2021.10
- Provide courteous, timely, and confidential garnishment support to over 20,000 field employees.
- Complete employment verifications promptly and accurately by submission deadlines.
- Managing garnishment intake; input of all liens utilizing ADP Vantage, monitor liens for updates, and coordinate employee reimbursements.
- Addus Elite-Employee Support Recognition Award.
Front-End Supervisor
Ross Dress for Less
Bolingbrook, IL
2012.05 - 2021.07
- Responsible for enforcing store policy and training new front-end cashiers.
- Assist with inventory and store layout management with seasonal product changes.
Governor
s Office of Constituents Affairs
Springfield, IL
- Accountable for routing constituent phone calls to the appropriate state agencies.
- Drafting constituent and executive correspondence as well as ceremonial letters and greetings.
- Identifying constituent concerns and complaints with weekly constituent services reports.
Education
Bachelors - Criminal Justice
University of Illinois
2016
Skills
- Extensive customer service background utilizing solution-based problem solving techniques
- Proficient with Microsoft Office Suite
- Experience with multiple HR software systems; ADP Vantage, Kronos, PayNet, Paycom and Ulti-Pro
- Fluent in English and Spanish
Timeline
Benefits Coordinator
Addus Home Care
2021.10 - Current
Payroll/Garnishment Specialist
Addus Home Care Support Center
2017.02 - 2021.10
Front-End Supervisor
Ross Dress for Less
2012.05 - 2021.07
Governor
s Office of Constituents Affairs
Bachelors - Criminal Justice
University of Illinois