John Xiong
Green Bay
Summary
Longtime retail associate specializing in customer satisfaction through a range of skills, including performing labor on customers' vehicles using machinery and equipment, collaborating with team members to ensure smooth store operations, and handling customer complaints or inquiries with strong problem-solving skills.
Overview
2
2
years of professional experience
Work History
Tire Technician
Sam's Club
Green Bay
11.2025 - Current
- Installed and balanced tires on customer vehicles.
- Performed minor repairs, such as valve stem replacements or sealing puncture holes in a tire.
- Operated tire-changing equipment effectively while following all safety procedures.
- Inspected tires for damage and wear and advised customers on which tires are best suited for their needs.
Front End Associate
Sam's Club
Green Bay
11.2024 - 11.2025
- Monitored and maintained the front-end area to ensure safety and prevent shoplifting.
- Ensured pricing is accurate, and discounts are correct for customer satisfaction.
- Stocked shelves and organized merchandise for presentation and accessibility.
- Performed daily opening and closing procedures.
Cashier
Festival Foods
Suamico
04.2024 - 09.2024
- Processed customer transactions accurately and efficiently.
- Assisted customers with inquiries and provided product information.
- Maintained work area to keep a safe environment.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Green Bay Southwest High
Green Bay, WI06-2022
Skills
- Machinery and equipment operation
- Technical troubleshooting
- Customer service
- Analytical and detail-oriented
- Workplace adaptability
- Keyboarding
Languages
English
Native/ Bilingual
Hmong
Native/ Bilingual
Timeline
Tire Technician
Sam's Club
11.2025 - Current
Front End Associate
Sam's Club
11.2024 - 11.2025
Cashier
Festival Foods
04.2024 - 09.2024
High School Diploma -
Green Bay Southwest High