Stephanie Tittle
Administrative Assistant-Corrections Officer
Shelbyville,TN
Summary
Experienced in coordinating administrative tasks and maintaining organized office environments. Leverage strong organizational skills to enhance office efficiency and support team operations. Proven track record of effective communication and multitasking. Adept at meeting diverse administrative needs.
Overview
13
13
years of professional experience
4
4
TCAT-Certificates:Medical Assistant, Phlebotomy, EKG & Patient c
1
1
TCI Annual Inservice Certification
1
1
TCI Facility Training Officer Certification
1
1
TCI Tier 1 Leadership Certification
1
1
TCI Facility Compliance Officer
Work History
Corrections Officer- Administrative Assistant
Bedford County Sheriff’s Department
06.2019 - Current
- Facility Compliance Officer
- Facility Training Officer
- Circuit Court Liaison
- Classification Officer
- PREA Officer
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Hemodialysis Technician
Dialysis Clinic Inc.
02.2021 - 05.2021
- Set up and break down of dialysis machine
- Insert and removal of access needles
- Monitoring patients undergoing dialysis treatment
- Ensure usage of the machine is safe and secure
- Adjust patient fluid removal rates as required
- Perform laboratory tests
- Record & update EMR
- Obtained patient's blood samples via access site or dialysis lines.
- Performed dialysis access site cannulation and initiated dialysis treatment.
- Participated in technical and clinical competency reviews to maintain dialysis treatment skill level.
- Reinforced patient and caregiver education to enhance understanding of disease and prescribed treatment protocols.
Lead Sales Associate/Key Holder
Dollar General
10.2018 - 06.2019
- Customer Service
- Cash Register
- Opening/Closing Duties and Paperwork
- Stock Merchandise/Shelves
- Receive Venders and Check in Merchandise
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained, coached, and mentored new sales associates for maximum performance.
Front End Associate
Mike's Gold & Loans
03.2016 - 10.2018
- Customer Service
- Answer Phones
- Data Entry
- Cash, Credit, Debt, & Internet Sales
- Pawns/Loans
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Restocked and organized merchandise in front lanes.
CNA / Caregiver
Carriage House Inn
10.2015 - 04.2016
- Assisted Ailing Residents with Daily Hygiene, Ambulation, Bed and Chair Mobility, Dressing, And Nutrition
- Assisted With Medication Observation
- Charted Vital Signs and Other Medical Information on Electronic Medical Record (EMR)
- Assisted Nursing Staff During Procedures as Needed
- Assisted Residents with Laundry and Light Housekeeping Duties
- Supported needs of 20+ residents under long-term care.
CNA / Caregiver
Glen Oaks Health and Rehabilitation
06.2013 - 08.2015
- Assisted Ailing Residents with Daily Hygiene and Bathing, Ambulation, Bed and Chair Mobility, Dressing, And Nutrition
- Charted Vital Signs and Other Medical Information on the Point of Care Computer Program (EMR)
- Assisted Nursing Staff During Procedures as Needed
PCT III
Harton Regional Medical Center
03.2012 - 06.2013
- Obtained And Charted Vital Signs, Intake/Output, Weight/Height, And Hygiene Preformed
- Assisted Patients with Ambulation, Daily Hygiene, Comfort, And Routine Activities
- Specimen Collection for Medical Testing
- Preformed Ekgs and Placement of Heart Monitors
- Stocked Nursing and Phlebotomy Stations, And Prepared Patient Rooms
Education
Certificates - Medical Assistant, Phlebotomy, PCT, CNA, & EKG
TCAT Shelbyville
Shelbyville, Tn08.2011
Skills
- Effective Verbal Communication
- Regulatory Compliance
- File System Administration
- File System Oversight
- Ethical Conduct Standards
- Confidential Information Management
- Information Organization
- Courtroom Procedures
- Continuous Learning Commitment
- Personal Accountability
- Effective Leadership Skills
- Ethical Conduct
Certification
- Correctional Officer- Tennessee Corrections Institute
- FCO- TCI
- FTO-TCI
- PREA Officer- National Institute for Corrections
- Classification Officer- NIC
- LEADS/NCIC
- E-TOMIS- Tennessee Department of Corrections
Timeline
Hemodialysis Technician
Dialysis Clinic Inc.
02.2021 - 05.2021
Corrections Officer- Administrative Assistant
Bedford County Sheriff’s Department
06.2019 - Current
Lead Sales Associate/Key Holder
Dollar General
10.2018 - 06.2019
Front End Associate
Mike's Gold & Loans
03.2016 - 10.2018
CNA / Caregiver
Carriage House Inn
10.2015 - 04.2016
CNA / Caregiver
Glen Oaks Health and Rehabilitation
06.2013 - 08.2015
PCT III
Harton Regional Medical Center
03.2012 - 06.2013
Certificates - Medical Assistant, Phlebotomy, PCT, CNA, & EKG
TCAT Shelbyville
- Correctional Officer- Tennessee Corrections Institute
- FCO- TCI
- FTO-TCI
- PREA Officer- National Institute for Corrections
- Classification Officer- NIC
- LEADS/NCIC
- TOMIS- Tennessee Department of Corrections
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