Destini M. Grant
Murfreesboro,TN
Summary
Motivated recent college graduate with a passion for helping others and a strong background in customer service and administration. Possesses excellent interpersonal communication skills, adept at building rapport with diverse individuals and providing exceptional support. Known for organizational abilities, excels in managing multiple tasks and adapting to new challenges. Eager to apply skills and dedication in a full-time role, excited about the opportunity to contribute to a team's success.
Overview
1
1
year of professional experience
Work History
Senior Social Work Intern
Floyd E. “Tut” Fann State Veterans Home
08.2024 - 12.2024
- Advocated for and provided psycho-social, emotional, and behavioral support to 150 residents.
- Assisted the Social Services Director with caseload management, including administering SLUMS and mood assessments to establish treatment goals.
- Documented psycho-social visits and completed quarterly and annual assessments for residents.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
Front Desk Agent
TownePlace Suites Marriott Hotel
08.2024 - 12.2024
- Welcomed guests to a 5-star, 295-capacity hotel, offering assistance and answering questions to build rapport and retention.
- Computed bills, collected payments, and processed updates or changes for guests.
- Managed reservations while multitasking by answering calls from current and prospective guests.
Front Desk Admin
Living Life Counseling Center
05.2024 - 06.2024
- Scheduled appointments, answered phone inquiries, and assisted with client questions.
- Processed payments accurately, handling cash and electronic transactions securely.
- Performed administrative tasks, including photocopying, filing, and maintaining organized records.
Team Member
Chick-fil-A
10.2023 - 08.2024
- Delivered exceptional customer service in a fast-paced, high-volume environment.
- Prepared food orders while maintaining strict adherence to safety protocols and portion standards.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
Education
Bachelor of Art - Social Work
Alabama A&M University
Huntsville, AL12.2024
Associate of Science - General Studies - Social Work
Calhoun Community College
Huntsville, AL05.2022
Skills
- Client assessment
- Mental health support
- Records maintenance
- Professional ethics
- Client advocacy
- Wellness checks
Affiliations
- Coalition of Black Social Workers, Member, 12/01/24 - Present
- National Association of Social Workers, Member, 04/01/24 - Present
- Phi Alpha Social Work Honor Society, Member, 04/01/24 - Present
- Social Work Association, Member, 09/01/22 - Present
Timeline
Senior Social Work Intern
Floyd E. “Tut” Fann State Veterans Home
08.2024 - 12.2024
Front Desk Agent
TownePlace Suites Marriott Hotel
08.2024 - 12.2024
Front Desk Admin
Living Life Counseling Center
05.2024 - 06.2024
Team Member
Chick-fil-A
10.2023 - 08.2024
Bachelor of Art - Social Work
Alabama A&M University
Associate of Science - General Studies - Social Work
Calhoun Community College
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