Amanda Adams
Customer Service
Wichita,KS
Summary
Responsible and reliable Shift Leader with 18 years in Customer Service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
2
2
years of post-secondary education
20
20
years of professional experience
Work History
Carhop/Shift Lead
Sonic Drive
, KS
07.2002 - 10.2013
- Greet customers, take customer’s orders.
- I would also manage a shift of 5-7 employees.
- I would help where needed in the store to make things flow smoothly.
- I kept inventory and made schedules for the hourly employees.
- Made deposits and would have bi-weekly meetings with the crew members.
Receptionist
A Plus Auto Interiors
Kansas City, MO
10.2008 - 09.2013
- Maintained the front end of the business.
- I would make sure that the store was clean, items were stocked, helped customers with ordering special orders for upholstery.
- I would help with Invoices, accounts receivable, accounts payable, and payroll.
- I would also manage the website and Facebook notifications.
Cashier/Marketing Rep
Off The Grill
Kansas City, MO
03.1999 - 06.2002
- Greet customers and maintain the front end of store.
- Food prep for the next shift, inventory control, design menu for the store, and door to door marketing.
- I would also manage a crew of 7-10 crew members when needed.
- I ran weekly staff meetings as well as schedules for the week.
Toddler Helper
Small Wonder’s Daycare
Wichita, KS
08.1998 - 02.1999
- Assist the lead teacher in caring for children ages 3-5.
- Also assist in cleaning the daycare at the end of the day.
- Help other teachers when they needed help with various tasks.
Education
Medical Assistant / WATC
07.2008 - 12.2009
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Addictions Counselor / Ottawa University
12.2020 - Current
Skills
Daily workflows
Safety processes and procedures
Guest service
Creative problem-solving
Cash Handling
Strong verbal and written communication
Staff Management
Additional Information
- 2
Timeline
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Addictions Counselor / Ottawa University
12.2020 - Current
Receptionist
A Plus Auto Interiors
10.2008 - 09.2013
Medical Assistant / WATC
07.2008 - 12.2009
Carhop/Shift Lead
Sonic Drive
07.2002 - 10.2013
Cashier/Marketing Rep
Off The Grill
03.1999 - 06.2002
Toddler Helper
Small Wonder’s Daycare
08.1998 - 02.1999