Ahmed Omairan
Claims Adjuster
Frankfurt Am Main,Hessen
Summary
Honest Auto Claims Adjuster with skills in determining settlements in compliance with company policies and procedures. Outstanding verbal and written communication traits to keep calm under pressure.
Sound knowledge of USAA's current operating systems with slight insight of the future one.
Ethical Auto Claims Adjuster with excellent customer service skills to take on multiple cases while meeting strict deadlines. Adept at determining the level of loss for auto claims cases and deciding on a fair compensation for clients. Strong organizational and communication traits.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Auto Claims Adjuster
USAA
Frankfurt Am Main, Hessen
10.1999 - Current
- Started at USAA as office clerk back in 1993.
- Started in the auto claims in OCT 1999.
- Was one of the firs to volunteer in the own damage unit when one was needed
- Was part of the Italy Unit that was established to help switching from the USAA agent Holme and Co to the the current agent Avus.
- Trained several employees who applied for a auto claims position. From which three are still employed by USAA.
Education
Bachelor of Arts - International Management
FOM Hochschule Fuer Okonomie Und Management
Frankfurt Am Main 04.2014 - 07.2016
Skills
Social skills
Coaching skills
Communication skills
Organization and Time Management
Multitasking Abilities
Insurance regulations knowledge
Customer service expertise
Knowledgeable in USAA work system
Accomplishments
Volunteered in several projects thru out my career in auto claims and by doing so i was able to have contacts of key figures that provide assistance with issued with the system.
Additional Information
I see this position as an opportunity to deepen my connection with USAA and its great team.
Timeline
Bachelor of Arts - International Management
FOM Hochschule Fuer Okonomie Und Management
04.2014 - 07.2016
Auto Claims Adjuster
USAA
10.1999 - Current