Denise Torres
Edcouch,TX
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Manager
Tropical Texas Behavioral Health
Weslaco, TX
09.2023 - Current
- Assisted clients in identifying available community resources such as housing options, transportation assistance, and employment opportunities.
- Provided crisis intervention services during emergency situations.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
Customer Sales Associate
H-E-B
Elsa, TX
06.2022 - 09.2023
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Trained new employees on company policies and strong sales techniques.
Internship Student
Functional Pain Center
McAllen
06.2023 - 08.2023
- Collaborated with team to coordinate patient care and develop treatment plans
- Evaluate the client's physical or mental condition through interviews, observation, or assessments
- Counseled clients or patients to adjust to life and make positive changes.
Body Contouring Technician
Body By Rosie
Edinburg
03.2022 - 05.2023
- Perform face and body sculpting treatments giving consultations and administering result-oriented treatments
- Provide pre-and post-op treatment care and monitor client progress.
Education
Bachelor of Science (B.S.) in Rehabilitation Services -
University Of Texas Rio Grande Valley
08.2023
Skills
- Organization
- Adaptable and Flexible
- Case Management
- Decision-Making
- Problem-Solving
- Treatment Planning
- Crisis Intervention
Certification
Certified Phlebotomy Technician
Additional Information - Bilingual
True
Languages
Spanish
Full Professional
Timeline
Case Manager
Tropical Texas Behavioral Health
09.2023 - Current
Internship Student
Functional Pain Center
06.2023 - 08.2023
Customer Sales Associate
H-E-B
06.2022 - 09.2023
Body Contouring Technician
Body By Rosie
03.2022 - 05.2023
Bachelor of Science (B.S.) in Rehabilitation Services -
University Of Texas Rio Grande Valley