Summary
Overview
Work History
Education
Skills
LANGUAGES
Community Service
Timeline
Generic

Autumn Jarvela

Duluth

Summary

Dedicated case manager with over 2 years of experience working with individuals with mental and physical disabilities. Excellent organization, time management, communication, problem solving, active listening, and computer skills. Successfully manages a caseload of 45 clients and continues to strive to meet their essential needs by coordinating services that will be beneficial to them.

Overview

8
8
years of professional experience

Work History

Case Manager

Thomas Allen, Inc.
11.2022 - Current
  • Uplifted and empowered clients while encouraging public safety and health.
  • Participated in necessary conferences and team meetings regarding specific patient needs.
  • Communicated with public social and welfare agencies to obtain and provide information.
  • Supported clients with positive advocacy and assistance to meet routine needs and address critical issues.
  • Organized referrals to obtain community resources and promote recovery from mental and physical illnesses.
  • Established and maintained productive working relationships with clients, staff and representatives of community agencies.
  • Collaborated closely with patients and families in treatment and decision-making process.

Individual Support Worker

Residential Services, Inc.
02.2022 - 11.2022
  • Maintained case notes to document resident progress and condition.
  • Ran errands with clients and provided transportation to medical appointments.
  • Assisted patients with housekeeping duties and chores.
  • Reported unusual incidents to supervisors for review.
  • Built strong rapport with patients to provide stable and supportive care system.
  • Promoted independence to help clients accomplish basic daily living skills.
  • Offered mental and emotional support to patients.
  • Transported and accompanied clients to appointments and on errands.
  • Identified signs of abuse and maltreatment and reported findings to appropriate authorities.
  • Followed agency policy and procedures in administering care to clients.
  • Engaged with clients in conversation and activities to provide emotional support.

Fulfillment Worker

Target
09.2017 - 08.2021
  • Maintained positive work atmosphere by cooperating professionally with customers, team members and management.
  • Picked items from store to fulfill customer's online orders.
  • Packed and shipped orders to customers.
  • Located customer's orders when they came to pick them up at the store.
  • Walked customer's orders out to their car if they came for order pickup.

Education

Bachelor of Arts - Psychology

The College of St. Scholastica
Duluth, MN
12.2022

Associate of Arts - undefined

Mesabi Range College
Virginia, MN
05.2019

Skills

  • Multitasking
  • Planning
  • Coordination
  • Organization
  • Creative thinking
  • Prioritization
  • Verbal communication
  • Conflict resolution
  • Client advocacy
  • Critical thinking
  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Organization and multitasking
  • Active listening
  • Relationship building

LANGUAGES

English
Native

Community Service

Mesabi Humane Society, Volunteer, 2018

Timeline

Case Manager

Thomas Allen, Inc.
11.2022 - Current

Individual Support Worker

Residential Services, Inc.
02.2022 - 11.2022

Fulfillment Worker

Target
09.2017 - 08.2021

Associate of Arts - undefined

Mesabi Range College

Bachelor of Arts - Psychology

The College of St. Scholastica

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