Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Andje Dougan

Portland

Summary

Dedicated with experience in customer service and team building. Proven ability to ensure customer satisfaction through efficient service delivery. excelled as a 5 star Food Delivery Driver, adept at managing high-volume orders and maintaining a flexible schedule. Strong communicator and team player, committed to supporting organizational success through continuous learning opportunities.

Overview

3
3
years of professional experience

Work History

Dasher

DoorDash
11.2022 - Current
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Navigated local streets and highways with ease using GPS system.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Analyzed customer address to determine best route for timely delivery.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Bakery Team Member

Whole Food Market
06.2024 - 06.2025
  • Maintained a clean and organized work environment, ensuring compliance with food safety standards.
  • Supported increased customer loyalty through friendly interactions and personalized service experiences.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Conducted quality control checks on all products before packaging and display, ensuring high-quality offerings for customers.
  • Trained new team members on proper baking techniques, equipment usage, and safety procedures.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Inspected goods to establish accurate pricing and labeling.

Grocery Team Member

Whole Food Market
05.2023 - 06.2024
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Retrieved items for customers and verified prices.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.

Crew Team Member

Bojangles'
05.2022 - 07.2022
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Inspected food products for quality and consistency and reported concerns to cooks.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Wiped down tables and equipment, swept and refilled stock.
  • Packed fast food products in approved containers, cups and bags.
  • Took orders from patrons and input selections into store computer system.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Education

High School Diploma -

Clackamas High School
Clackamas, OR
06.2020

Skills

  • Payment Collection
  • Good Driving Record
  • Customer Service
  • Up-to-Date Auto Insurance
  • Excellent Communication
  • Hardworking and Responsible
  • Valid Driver's License
  • Teamwork and Collaboration
  • Clear Communication
  • Dependable and Cooperative
  • Unloading Deliveries
  • Willingness to Learn
  • Flexible Schedule

Education

other

Timeline

Bakery Team Member

Whole Food Market
06.2024 - 06.2025

Grocery Team Member

Whole Food Market
05.2023 - 06.2024

Dasher

DoorDash
11.2022 - Current

Crew Team Member

Bojangles'
05.2022 - 07.2022

High School Diploma -

Clackamas High School

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