Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Stephan Cantuna

Santa Ana,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Retail Associate

Uniqlo Usa
Costa Mesa, CA
07.2021 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Bookstore Associate

Santa Ana College
Santa Ana, CA
06.2018 - 03.2020
  • Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.
  • Delivered highest level of customer service by greeting, communicating and assisting customers with online orders.
  • Applied communication skills to answer customer service phone calls and customer inquiries about class textbook requirements

Cafe Associate

Panera Bread
Santa Ana, CA
06.2017 - 02.2018
  • Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value.

Education

Business Administration And Management

California State University - Fullerton
Fullerton, CA

Associate of Science - Business Administration

Santa Ana College
Santa Ana, CA
06.2020

Skills

  • Locating Merchandise
  • Exceeding Customer Expectations
  • Customer Service
  • Energy and Physical Stamina
  • Strong Communication and Interpersonal Skills
  • Honest and Ethical
  • Customer Needs Assessment
  • Item Ticketing and Pricing
  • POS Software

Additional Information

My first name is pronounced (Stef-on)!

Timeline

Retail Associate

Uniqlo Usa
07.2021 - Current

Bookstore Associate

Santa Ana College
06.2018 - 03.2020

Cafe Associate

Panera Bread
06.2017 - 02.2018

Business Administration And Management

California State University - Fullerton

Associate of Science - Business Administration

Santa Ana College

Similar Profiles

CREATE PROFILE
Stephan Cantuna