Kemtisha Teliaferro

-Athena and Availity trained.

-EMR Knowledgeable .

-Handled and discussed billing concerns with patient.

-Schedule patients office , labs and ultrasound appointments.

-Explained OB contracts to patients.

-Collected OB patients delivery fees.

-Collected surgery fees.

-Set up payment arrangements for patients with approval of billing manager.

Collected co-pays, co- insurance, and deductibles.

- Excellent customer service and verbal communication skills.

-Obtain patients previous medical records.

-Responding to patients concerns in the portal.

-Scheduled incoming patient referrals.

- Follow office COVID policies

-Collected co-pays, deductibles, and co-insurance from patients.

-Scheduled meetings for Physicians with drug reps.

-Verified eligibility and benefits of patients insurance.

- Entered charges and handled charge reconciliation.

-Check-in and Check out patients for office visits.

-Next Gen, Athena, Cerner, Availity and Epic trained.

-Insurance verification ,prior authorization and referral knowledgeable.

-Answered billing questions of patients.

-Collect patient balance to bring accounts current.

- Maintained clean and sanitized work area.

-EMR trained.

-Follows HIPPA and OSHA guidelines.

-Made sure patients accounts on administrative side was accurate and up to date with HIPPA Notice of Privacy forms.