Gerlyne Abreu-Davila
The Bronx,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Creative and innovative Fashion Designer offering 6 year background in fashion design and illustration. Proficient in Adobe Photoshop and Illustrator with passion for creating unique innovative designs. Eager to learn more and bring excellent knowledge of textiles, production processes and consumer trends.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Showroom Office Manager/Designer's Assistant
APNY
NEW YORK CITY, United States
06.2017 - Current
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
- Planned project concepts by researching and studying information.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified design requirements for each project.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Delivered production ready graphics in HTML and CSS for all marketing assets.
- Scheduled order shipments and track order progress.
- Manage and maintain database of all customer orders.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sunset and Spring Specialist
Bloomingdales Clothing Store
Hackensack, NJ
04.2016 - 07.2018
- Approached browsing customers to initiate conversations to determine buying preferences.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained team members in successful strategies to meet operational and sales targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Associate
Target
New York, NY
10.2015 - 04.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Science - Fashion Design
Philadelphia University
Philadelphia, PA 08.2011 - 05.2014
Bachelor of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
New York, NY 08.2009 - 05.2010
Skills
Presentation design
Relationship building
Apparel Design
Garment construction
Pattern making
Adobe Illustrator
Adobe Photoshop
Sewing
Teamwork and Collaboration
Critical Thinking
Problem-Solving
Organization and Time Management
Data Entry
Planning and Coordination
Timeline
Showroom Office Manager/Designer's Assistant
APNY
06.2017 - Current
Sunset and Spring Specialist
Bloomingdales Clothing Store
04.2016 - 07.2018
Sales Associate
Target
10.2015 - 04.2016
Bachelor of Science - Fashion Design
Philadelphia University
08.2011 - 05.2014
Bachelor of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
08.2009 - 05.2010