Skilled Manager and IT Security Administrator adept at leading teams to success. Experienced in developing strategies and resolving issues with creative solutions as well as building and maintaining cybersecurity on a company level. Proven ability to build strong relationships and foster a positive work environment. Hands-on experience identifying, investigating and responding to information security alerts as well as searching through data to maintain security processes and controls.
• Implemented and managed cost-effect strategies to increase sales and reduce expenses.
• Led a team of employees including scheduling and training, reporting directly to store owner.
• Organized and managed events for the store, including time management and prize allocation.
• Kept daily track of finances for all items purchased, and all trades made with the store.
• Established and maintained positive relationships with customers and vendors.
• Experienced in implementing, configuring and troubleshooting a variety of hardware and software systems.
• Installed, maintained and monitored network security systems to ensure business continuity.
• Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
• Provided 24/7 technical support for all computer systems and networks.
• Performed network troubleshooting to isolate and diagnose common problems.