Jeffrey Eesley
Somerville,United States
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Dedicated to performing tasks as efficiently as possible without cutting any corners.
Overview
8
8
years of professional experience
Work History
Fleet Manager
RMG Luxury Lifestyles
03.2023 - Current
- Managed a fleet of 9 cars for private car rental company.
- Responsible for interacting with each customer and keeping the vehicles properly maintained, as well as developing relationships with dealers/auto shops.
- After issues with theft we downsized our fleet to 3 cars resulting in my employment becoming part-time.
Waiter
22 West Tap and Grill
10.2020 - 03.2023
- Served food and drinks, interacted with guests, expedited food from the kitchen, hand-washed the glasses in my section before every shift if they needed cleaning.
- I take a lot of pride in my tableside manner and had a lot of guests who would come in specifically to see me.
- I'm also willing to do whatever is needed, I've washed dishes when the dishwasher called out, ran the expo counter, bartended, and always helped clean and reset tables.
Waiter
Uproot Restaurant
10.2016 - 11.2019
- Began as a backwaiter, became a waiter after 3 or 4 months.
- Learned a lot about coursing meals and working together as a team to provide the best service.
- We also did a lot of private events and wine/liquor tasting evenings where I learned a lot about wine service and fine dining.
Education
Associate of Science -
RVCC
Branchburg, NJ12.2015
Skills
- Point of Sale Systems
- Customer Service
- Conflict Resolution
- Problem Solving
- High-volume dining
- Menu item recommendation
- Food and beverage pairings
- Wine service
- Effective customer upselling
Additional Information
I have years of experience working in every single restaurant role, from waiting to managing to cooking to dishwashing to anything else you can think of. I'm great with guests and I think my experiences working each role in a restaurant have given me a better perspective on how to contribute in a way that's the most efficient at any given time.
Timeline
Fleet Manager
RMG Luxury Lifestyles
03.2023 - Current
Waiter
22 West Tap and Grill
10.2020 - 03.2023
Waiter
Uproot Restaurant
10.2016 - 11.2019
Associate of Science -
RVCC
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