Arnetia Mills
Orlando,FL
Summary
With over 15 years of experience in health IT, my passion lies in improving healthcare delivery and outcomes through the use of technology, data, and evidence-based practices. Currently serving as a Senior Epic Cupid Analyst at AdventHealth, responsible for implementing and supporting the Epic Cupid module for cardiology service lines across the enterprise. This entails ensuring optimal workflow, functionality, and integration with other systems. Expertise extends to electronic medical record (EMR) software, having worked extensively with Allscripts Sunrise and Allscripts Touchworks EHRs in physician offices and ambulatory care settings. Obtained two certifications from AHIMA as a Certified Health Technician Specialist in Practice Workflow and Information Management Redesign, as well as in Clinician/Practitioner Consulting. Complementing practical experience is an MS in Nursing focused on Nursing Informatics from Walden University, acquiring knowledge to apply informatics principles and methods to enhance patient care, quality, and safety.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Application Analyst-Cardiology Systems
AdventHealth
03.2018 - Current
- Certified in Epic Cupid module
- Provide support to the cardiology procedural departments within the organization in using the Epic Cupid and Cerner applications
- Play a key role in the integration of cardiology systems and devices such as Epiphany CardioServer, Mortara EKG carts, Philips Xper/Witt, GE MacLab and Merge Hemo, with other hospital systems, enabling seamless data exchange and improved patient care coordination
- Team lead for managing of user and provider security maintenance for cardiology users of the Epic system
- Mentor and support legacy staff and new team members in learning and supporting the Cupid application
- Analyze and manipulate HL7 messages to resolve interface issues with 3rd party systems that integrate with Epic
- Monitor system performance, identify issues, and implement solutions to ensure a smooth operation of cardiology systems
Clinical Informatics Specialist
Orlando Health
07.2010 - 02.2018
- Collaborated with ambulatory healthcare providers and staff to implement and optimize various electronic health record functionality (including Allscripts Sunrise and Touchworks), improving clinical workflow efficiency
- Assisted in the post-implementation troubleshooting of new applications and application upgrades
- Developed solutions by preparing and evaluating alternative workflow options
- Defined application problems by consulting with clients to evaluate procedures and processes
- Participated in quality improvement initiatives by utilizing informatics tools to identify trends, patterns, and opportunities for enhancing care delivery
Pediatric Urgent Care RN
Night Lite Pediatrics
12.2006 - 07.2010
- Supervised and mentored office staff including medical assistants, front office assistants and students
- Served as preceptor to new graduates and new staff
- Audited charts for correct charging of procedures and treatments
- Educated families on management of illnesses, effects of medication, and disease prevention
- Cross-trained to perform functions all office roles
- Provided compassionate and high-quality nursing care to children and adolescents in a fast-paced urgent care department setting
- Maintained accurate and detailed medical records in compliance with regulatory standards
Pediatric Registered Nurse
AdventHealth
07.2001 - 12.2006
- Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
- Recorded details regarding therapies to keep patient charts updated.
- Monitored patient reactions after administering medications and IV therapies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Educated family members and caregivers on patient care instructions.
Registered Nurse
Boca Raton Community Hospital
08.2000 - 07.2001
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Provided inpatient care to diverse population of adult medical and surgical patients.
Education
MS in Nursing - Nursing Informatics
Walden University
08.2015
Bachelor of Science (B.S.) - Registered Nursing/Registered Nurse
Barry University
12.2000
Skills
- Epic Cupid Certified
- Application server troubleshooting and maintenance
- Application implementation and optimization experience
- Create and conduct end user training for application
- Coaching and mentoring of junior members of the team
- Delegating
- Physician Quality Reporting System data analyzation and reporting
- Problem Analysis
Certification
Epic Cupid Module, 06/01/20
Timeline
Senior Application Analyst-Cardiology Systems
AdventHealth
03.2018 - Current
Clinical Informatics Specialist
Orlando Health
07.2010 - 02.2018
Pediatric Urgent Care RN
Night Lite Pediatrics
12.2006 - 07.2010
Pediatric Registered Nurse
AdventHealth
07.2001 - 12.2006
Registered Nurse
Boca Raton Community Hospital
08.2000 - 07.2001
Bachelor of Science (B.S.) - Registered Nursing/Registered Nurse
Barry University
MS in Nursing - Nursing Informatics
Walden University