Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amanda Ramsey

Bedford,IA

Summary

Clinical Applications Analyst II specializing in Epic systems and healthcare informatics with 10+ years of combined clinical and IT experience. Proven ability to lead cross-functional teams in optimizing EHR workflows, enhancing data integrity, and improving operational efficiency. Experienced in Epic module configuration, user training, and change management across inpatient and ambulatory environments. Licensed Practical Nurse with a strong foundation in clinical operations and a passion for advancing patient care through data-driven technology.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Clinical Application Analyst II

Mosaic Life Care
01.2022 - Current
  • Lead Epic system enhancement and optimization projects, collaborating with clinical and IT teams to align workflows with operational and compliance standards.
  • Coordinate testing, change management, and deployment of Epic application upgrades across multiple departments.
  • Develop and maintain data analytics dashboards and reports to monitor KPIs and support leadership decision-making.
  • Partner with operational staff to identify usability issues and implement workflow redesigns, improving documentation accuracy and efficiency.
  • Support Epic training, access management, and incident resolution across various clinical areas.

LPN IV Clinic Nurse

Mosaic Medical Center
04.2019 - Current
  • Deliver high-quality patient care under provider supervision, ensuring adherence to clinical standards and protocols.
  • Utilize Epic for patient documentation, order entry, and coordination of care.
  • Act as a liaison between clinical staff and IT to troubleshoot system issues and promote adoption of new Epic functionality.

Clinical IT Specialist

Clarinda Regional Health Center
04.2018 - 01.2022
  • Served as lead clinical IT liaison, managing the CPSI electronic health record system, including configuration, maintenance, and upgrades.
  • Supervised and mentored a team of four IT and clinical support specialists, overseeing daily workload distribution, performance evaluations, and project execution.
  • Provided user support, training, and workflow optimization to improve EHR usability and data accuracy.
  • Analyzed clinical workflows to identify inefficiencies and implemented system-based solutions to improve documentation and patient throughput.
  • Managed data reporting and analytics to support hospital quality initiatives and compliance reporting.

Primary Care Nurse (LPN)

SSM Health
11.2011 - 04.2019
  • Delivered comprehensive patient care, including medication administration, testing, and care coordination.
  • Led Epic optimization team of super users, improving documentation workflows and streamlining provider charting processes.
  • Partnered with IT to identify system issues and recommend solutions enhancing EHR usability and accuracy.

Education

B.S. - Healthcare Informatics

Fort Hays State University
12-2025

Practical Nursing

Iowa Western Community College
01.2010

A.A. - Business Administration

Iowa Western Community College
01.2008

Skills

  • Epic Systems (Cupid, Cupid Structured Reporting, Data Courier)
  • EHR Implementation & Optimization (Epic, CPSI)
  • Team Leadership & Staff Development
  • Workflow Redesign & Change Management
  • Project & Stakeholder Management
  • Clinical Informatics & Data Analytics
  • End-User Training & Support

Certification

  • Licensed Practical Nurse (LPN)
  • Epic Cupid
  • Epic Cupid Structured Reporting
  • Epic Data Courier
  • CCNA: Introduction to Networks
  • AWS Academy Graduate – Cloud Architecting

Timeline

Clinical Application Analyst II

Mosaic Life Care
01.2022 - Current

LPN IV Clinic Nurse

Mosaic Medical Center
04.2019 - Current

Clinical IT Specialist

Clarinda Regional Health Center
04.2018 - 01.2022

Primary Care Nurse (LPN)

SSM Health
11.2011 - 04.2019

Practical Nursing

Iowa Western Community College

A.A. - Business Administration

Iowa Western Community College

B.S. - Healthcare Informatics

Fort Hays State University
Amanda Ramsey