Results-driven Epic Analyst with expertise in clinical workflow analysis, data analytics, and project management. Proven ability to enhance system efficiency and streamline processes, ensuring accurate billing and stakeholder satisfaction.
Overview
17
17
years of professional experience
Work History
Epic Analyst
Robert Half Technology
Remote
01.2023 - Current
Analyzed Epic system workflows to identify and address inefficiencies.
Collaborated with cross-functional teams to implement system enhancements.
Developed training materials for end-users, improving adoption rates of new features.
Supported data migration initiatives, ensuring accuracy and integrity of information.
Facilitated meetings with stakeholders to gather requirements and feedback on system performance.
Documented best practices and standard operating procedures for Epic system usage.
Ensured accurate billing practices with thorough analysis of charge capture protocols in the Epic system.
Improved workflow efficiency by analyzing Epic system processes and identifying areas for improvement.
Revenue Cycle Analyst
Metlife
03.2020 - 11.2022
Analyzed revenue data to identify trends and support strategic decision-making initiatives.
Developed financial models to forecast revenue streams and optimize pricing strategies.
Collaborated with cross-functional teams to enhance reporting accuracy and efficiency.
Mentored junior analysts in data interpretation and analytical methodologies.
Implemented controls to ensure adherence to corporate policies regarding discounts, rebates, and other financial arrangements affecting revenue.
Mentored junior analysts, providing guidance on best practices and fostering a collaborative environment to ensure team success.
Maintained strong relationships with customers through effective communication and prompt resolution of issues related to invoicing or payment disputes.
Streamlined processes for efficiency by automating routine tasks and implementing new software solutions.
Conducted monthly close activities, ensuring accurate revenue recognition in accordance with GAAP standards.
Collaborated with cross-functional teams to streamline billing processes and improve operational efficiency.
Analyzed revenue cycle metrics to identify trends and discrepancies, enhancing reporting accuracy.
Epic Revenue Clinical Analyst
Lawrence General Hospital
02.2009 - 12.2020
Analyzed clinical data to identify trends and support evidence-based decision-making.
Developed and maintained dashboards for real-time monitoring of key performance indicators.
Collaborated with multidisciplinary teams to streamline patient care processes and improve workflow efficiency.
Implemented training programs for staff on new software applications and clinical protocols.
- Reduced denials by 25–40%, recovered $1M+ in denied claims, reduced A/R aging from 120+ to under 40 days.
Reduced errors in medication administration by creating a standardized process for entering prescriptions into the EHR system.
Evaluated and recommended new software solutions to streamline clinical operations, resulting in significant time savings for medical professionals.
Clinical Application System Epic Analyst/Trainer at Singing River Health SystemClinical Application System Epic Analyst/Trainer at Singing River Health System