Carla Shepherd
Moss Point,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
3
3
Certification
Work History
Clinical Application System Epic Analyst/Trainer
Singing River Health System
03.2023 - Current
- Role: Epic Analyst/ Willow Inpatient Principal Trainer
- Identified, tested and implemented changes to customer specific software and configurations to support overall application availability.
- Improved workflow efficiency by analyzing Epic system processes and identifying areas for improvement.
- Enhanced patient care quality by training healthcare staff on optimal use of Epic platform.
- Ensured accurate billing practices with thorough analysis of charge capture protocols in Epic system.
340B Compliance Auditor
Singing River Health System
04.2022 - 03.2023
- Role: 340B Compliance Auditor
- Prepared reports for templates and maintained compliance database.
- Analyzed all audit results and resolved all compliance issues.
- Assessed third-party vendor relationships for compliance concerns, minimizing potential risks associated with external partnerships.
Certified IV Chemotherapy Pharmacy Technician
Singing River Health System
09.2008 - 04.2022
- Role: Certified Chemotherapy IV Technician
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Adjunct Pharmacy Technician Instructor
Education of America
09.2016 - 12.2018
- Role: Pharmacy Calculations Instructor
- Provided guidance and support to students in preparation for Pharmacy Technician Certification Exam, resulting in increased pass rates.
- Supervised students when administering medications to maintain patient safety.
- Established open lines of communication with students through regular office hours, email correspondence, and one-on-one meetings as needed.
Education
Associate of Science - Computer Science
University of Arkansas Grantham
2404 N University Ave, Little Rock, AR 7220706.2024
Pharmacy Technician Program -
Capps College
7033 Airport Blvd Mobile, AL 3660801.2001
Skills
- Epic Willow Principal Trainer
- 340B compliance regulations
- HRSA and manufacture audits
- Hazardous IV Drug Compounding
- Automated dispensing systems such as Omnicell, Pyxis, and Swisslog
- Pharmacy systems experience with Epic and Meds Manager
- Microsoft Word, Excel, Power Point, etc
- Technical Writing
- Application testing
- Software Implementation
- Clinical Workflow Analysis
- Data Migration
- Systems Analysis
Certification
- Epic Willow Inpatient Certification
- Epic Beacon Certification
- Epic Bugsy Certification
- Notary Public Commission, Mississippi Secretary of State’s Office
- Mississippi State Board of Pharmacy Technician License
- PTCB National Pharmacy Technician Certification
- NPTA Institute National Hazardous Drug Compounding Certification
- Apex 340B University OnDemand Certification
Personal Information
Title: CPhT, Clinical Application Epic Analyst/Trainer
References
- Stephanie Bosarge, RPh Inpatient Pharmacy, Singing River Hospital
228) 218-0740, Stephanie.Bosarge@mysrhs.com
- Caryle Peterson, 340B Contract Pharmacy Compliance Auditor Manager
228)223-1004, Caryle.Peterson@mysrhs.com
- Jimmy Nguyen, Rph, Clinical Application System Lead Analyst, Singing River Health System
228)313-3765, Jimmy.Nguyen@mysrhs.com
Hobbies and Interests
- Information System Clinical Application Analyst
- 340B Compliance Auditor
- Certified Pharmacy Technician
Timeline
Clinical Application System Epic Analyst/Trainer
Singing River Health System
03.2023 - Current
340B Compliance Auditor
Singing River Health System
04.2022 - 03.2023
Adjunct Pharmacy Technician Instructor
Education of America
09.2016 - 12.2018
Certified IV Chemotherapy Pharmacy Technician
Singing River Health System
09.2008 - 04.2022
Associate of Science - Computer Science
University of Arkansas Grantham
Pharmacy Technician Program -
Capps College
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