Carla Shepherd
Moss Point,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
3
3
Certification
Work History
Clinical Application System Epic Analyst/Trainer
Singing River Health System
Pascagoula, MS 39581
03.2023 - Current
- Role: Epic Analyst/ Willow Inpatient Principal Trainer
- Identified, tested and implemented changes to customer specific software and configurations to support overall application availability.
- Improved workflow efficiency by analyzing Epic system processes and identifying areas for improvement.
- Enhanced patient care quality by training healthcare staff on optimal use of Epic platform.
- Ensured accurate billing practices with thorough analysis of charge capture protocols in Epic system.
340B Compliance Auditor
Singing River Health System
Pascagoula, MS 39581
04.2022 - 03.2023
- Role: 340B Compliance Auditor
- Prepared reports for templates and maintained compliance database.
- Analyzed all audit results and resolved all compliance issues.
- Assessed third-party vendor relationships for compliance concerns, minimizing potential risks associated with external partnerships.
Certified IV Chemotherapy Pharmacy Technician
Singing River Health System
Pascagoula, MS 39581
09.2008 - 04.2022
- Role: Certified Chemotherapy IV Technician
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Adjunct Pharmacy Technician Instructor
Education of America
Biloxi, MS 39532
09.2016 - 12.2018
- Role: Pharmacy Calculations Instructor
- Provided guidance and support to students in preparation for Pharmacy Technician Certification Exam, resulting in increased pass rates.
- Supervised students when administering medications to maintain patient safety.
- Established open lines of communication with students through regular office hours, email correspondence, and one-on-one meetings as needed.
Education
Associate of Science - Computer Science
University of Arkansas Grantham
2404 N University Ave, Little Rock, AR 7220706.2024
Pharmacy Technician Program -
Capps College
7033 Airport Blvd Mobile, AL 3660801.2001
Skills
- Epic Willow Principal Trainer
- 340B compliance regulations
- HRSA and manufacture audits
- Hazardous IV Drug Compounding
- Automated dispensing systems such as Omnicell, Pyxis, and Swisslog
- Pharmacy systems experience with Epic and Meds Manager
- Microsoft Word, Excel, Power Point, etc
- Technical Writing
- Application testing
- Software Implementation
- Clinical Workflow Analysis
- Data Migration
- Systems Analysis
Certification
- Epic Willow Inpatient Certification
- Epic Beacon Certification
- Epic Bugsy Certification
- Notary Public Commission, Mississippi Secretary of State’s Office
- Mississippi State Board of Pharmacy Technician License
- PTCB National Pharmacy Technician Certification
- NPTA Institute National Hazardous Drug Compounding Certification
- Apex 340B University OnDemand Certification
Personal Information
Title: CPhT, Clinical Application Epic Analyst/Trainer
References
- Stephanie Bosarge, RPh Inpatient Pharmacy, Singing River Hospital
228) 218-0740, Stephanie.Bosarge@mysrhs.com
- Caryle Peterson, 340B Contract Pharmacy Compliance Auditor Manager
228)223-1004, Caryle.Peterson@mysrhs.com
- Jimmy Nguyen, Rph, Clinical Application System Lead Analyst, Singing River Health System
228)313-3765, Jimmy.Nguyen@mysrhs.com
Hobbies and Interests
- Information System Clinical Application Analyst
- 340B Compliance Auditor
- Certified Pharmacy Technician
Timeline
Clinical Application System Epic Analyst/Trainer
Singing River Health System
03.2023 - Current
340B Compliance Auditor
Singing River Health System
04.2022 - 03.2023
Adjunct Pharmacy Technician Instructor
Education of America
09.2016 - 12.2018
Certified IV Chemotherapy Pharmacy Technician
Singing River Health System
09.2008 - 04.2022
Associate of Science - Computer Science
University of Arkansas Grantham
Pharmacy Technician Program -
Capps College