Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kermin Fortier

Naples

Summary

Diligent Epic Sr Application Analyst with solid background in analyzing and optimizing application performance. Successfully led numerous projects that enhanced system functionality and user satisfaction. Demonstrated expertise in problem-solving and project management.

Overview

12
12
years of professional experience

Work History

Epic Sr Application Analyst - Willow Ambulatory

CommonSpirit Health
09.2023 - Current
  • Streamlined operations by introducing consistent practices across all Common Spirit locations (40+ pharmacy locations).
  • Mentored junior analysts, fostering strong teamwork and professional growth within the department.
  • Provided support to clients and end-users, troubleshooting technical issues and resolving problems swiftly.


Advanced Application Analyst - Willow Ambulatory

Lee Health
03.2018 - 09.2023
  • Provided support to seven pharmacies, including five retail, one mail order and one hybrid.
  • Enhanced workflows through continuous system expansion and configuration.
  • Sustained functionality and oversight of Willow Ambulatory, Willow Inventory and Emporos.
  • Managed vendor relationships with Cardinal Health, Emporos, Surescripts, Arbor, PDMP/E-Force, ERX Network, Vantiv IQ, etc

Integration Analyst Developer - Epic Bridges

Lee Health
10.2022 - 01.2023
  • Developed detailed project plans outlining scope, objectives, timelines, and resources required for successful execution of complex integrations.
  • Provided technical support to end-users during integration projects, addressing concerns and resolving issues promptly.
  • Monitored progress of integration tasks against established benchmarks, providing regular updates to stakeholders on project status.

Pharmacy Automation Technician

Lee Health
01.2015 - 03.2018
  • Manage medication inventory in ADM(s)
  • Conducted thorough analysis, presented findings, and implemented actions for drug diversion.
  • Oversaw ADM user security maintenance.
  • Implemented ADMs for new hospitals and departments.
  • Facilitated resolution of interface errors.
  • Handled tasks related to waste management as well as resolving back order issues.

Pharmacy Technician II

Lee Health
07.2012 - 01.2015
  • Manage incoming calls or/and request(s)
  • Compounded both sterile and non-sterile products in compliance with safety protocols.
  • Oversaw medication stock in ADMs.
  • Contributed to the setup and advancement of new tech services for pre-admissions in the Emergency Department

Education

Pharmacy Tech Program -

Heritage Institute
Fort Myers, FL

Skills

  • Epic Willow Ambulatory Certified
  • Willow Inventory build
  • Epic Bridges Certified
  • Epic Security Badge
  • OPA and Order Validation build
  • Creative and Analytical thinking
  • Extensive familiarity with custom properties and rule build
  • Proficient in Excel
  • Patient lists and filters
  • Excellent communication skills
  • Interface mapping
  • Build
  • Maintenance
  • Reconciliation
  • Charging/Adjudication
  • In Basket
  • MSOT
  • Secure Chat
  • Project managing
  • Implementation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Epic Sr Application Analyst - Willow Ambulatory

CommonSpirit Health
09.2023 - Current

Integration Analyst Developer - Epic Bridges

Lee Health
10.2022 - 01.2023

Advanced Application Analyst - Willow Ambulatory

Lee Health
03.2018 - 09.2023

Pharmacy Automation Technician

Lee Health
01.2015 - 03.2018

Pharmacy Technician II

Lee Health
07.2012 - 01.2015

Pharmacy Tech Program -

Heritage Institute

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Kermin Fortier