OLOHA
Brandie Boswell
San Antonio,Texas
Summary
Experienced server with over 25 years of experience in the service industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Multi-talented server consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
25
25
years of professional experience
Work History
Server
Dough Pizzeria Napoletana
San Antonio, TX
06.2017 - Current
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Server
Raffles Restaurant And Bar
San Antonio, TX
01.2010 - 06.2017
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Education
Associate of Applied Science - Respiratory Therapy
St. Philips College
San Antonio, TX08.2021
Skills
- Communications
- Customer service
- Physical assessments
- Problem resolution
- Project organization
- Tracheostomy Care
Timeline
Server
Dough Pizzeria Napoletana
06.2017 - Current
Server
Raffles Restaurant And Bar
01.2010 - 06.2017
Associate of Applied Science - Respiratory Therapy
St. Philips College
Certification
- Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- First Aid Certification - American Red Cross.
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"YOUR LIFE DOESN'T GET BETTER BY CHANCE, IT GETS BETTER BY CHANGE."
JIM ROHN
Software
Languages
English
Native or Bilingual
Interests
READING, NATURE WALKS
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